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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Other homeowners were telling us how great of an insurance American Home Shield could be and we decided to get one. We live in Las Vegas and when our AC stopped working, it was horrible. Our AC was coming on and it was blowing air, but the air was not cold air. It was 113 the day that our AC went out and we all slept in the living room that night. We had to go buy a little portable AC unit, so we all huddled around the little portable AC unit. Still, we survived that hot and humid day. We called American Home Shield, talked ... read more
I’ve had American Home Shield since February and this is the only time I’ve had to use them. Our water heater died and to submit a claim, I told them what was going on and they told me how much it was gonna cost. The next day, the contractor reached out to me and I said whenever he could come because it was not easy not having hot water. He came the next day. He didn't have to replace the whole thing. He just had to repair it and the part cost $135, and it was fine. He was very polite and knowledgeable. It was all good. Ever... read more
Responsive. Good technicians. Call out system for service is easy and fast
The plumber that came for our recent claim with AHS did a good job. He came in here and he did what he was supposed to do, and it was completed real good. I got another claim, my air conditioner’s acting up on me. It’s still working but it’s making a lot of noise. I called AHS yesterday but the company they gave me is not coming out till next week, Tuesday. But it’s high demand now. It’s summertime and I understand about this coronavirus going on and then it’s slow in getting them. AHS really steps up. I feel good about the ... read more
My hot water heater would randomly go out. One day I would have hot water and then it would be fine a few days later or for a few days. It would run out of hot water again and then, it would be fine the next day. So, I had Kintex Plumbing check it. On the first visit, everything was great. We did not have the issue the day the guy came out. I told him we had hot water all day. It was a Wednesday when I called in and that was the day we did not have hot water. He came on Friday and when he got here, he checked everything, and... read more
There was an air duct that was loose in the attic. I did a service request online and AMP Mechanical came out. The guy got in the attic and he was able to reconnect the vent and get the air flowing back in there.
American Home Shield treats me fine and I've had a really good experience. I've been with them for a good while. During which, their contractors have come out when they said they would. They gave me a date and time. Usually, they were on time. Midsouth Electric was one of those contractors and they provided very good service. Their guy fixed what the problem was. He was courteous and professional. The only thing with American Home Shield is when you call to get service or to make an appointment, you have to wait a long time.... read more
The AC was constantly running all the time. It never stopped. I did a claim to American Home Shield online. The technician from Airamedics came out in like a day or two. It's working good now. American Home Shield online was very quick to respond and to assign me a contractor to come out and assess my situation. The contractor as well was fast enough to come out and schedule me in a timely manner as well and come out when they told me they were gonna come out. That was all we really asked for.
The tech from Rogers Heating & Air came out for my AC claim with Home Shield. It was nice and cool when I got home but then the next morning, I tried to click it off and it wouldn't go off. It kept running. The tech had to come back out. I texted back and forth with him because I was at work and I don't have a direct line. The tech let me know 30 minutes before they got here. They did a really good job. The unit has been working ever since and I'm very happy with it. I’m so grateful.The only thing is I've been trying to find... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.