American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,094 reviews
Steve P.'s profile image
4 years ago

Service has been excellent, with great value for what you get. I have recommended them to several friends. 

Barb's profile image
4 years ago

usually quick service once you get them on the phone 

Fred B.'s profile image
4 years ago

They communicated clearly, was able to diagnose problems in timely manner, very professional at all times and best of all the fixed the problem 

Monique's profile image
4 years ago

American Home Shield is working well for us and I'm very satisfied. I like the fact that we can schedule stuff online. But my husband wakes up in the crack of dawn and calls AHS early in the morning because he wants to speak with somebody. I like the fact that both options are available. We loved our tech from Douglas Pacific Services, the contractor AHS sent. Our tech called when he was pulling up in the driveway. He worked really well with my hubby and he got everything that we needed done done. He made some recommendation... read more

Leroy R.'s profile image
4 years ago

They have very reputable companies the are partnered with that provide excellent service for a low fee. 

Air & Water Solutions was incredibly great. My air conditioning broke, and the people from this air conditioning company that came were very kind. I'm dealing with the pandemic without air conditioning and they came right away, and they fixed it. I would recommend the contractor 10-plus. He saved me when my children weren't feeling well with the air conditioning. So I wanna make sure his company gets the credit. As far as American Home Shield, sometimes you can't get a person. It's all electronic and that's annoying. 

Yohannes M.'s profile image
4 years ago

The guys you sent some of them takes so much time. We had a garage door request, it’s still not come to finish it. But for the appliances, they come on time and very happy with their service 

Patrice's profile image
4 years ago

The outlet in my garage wasn't working. I filed a claim with Home Shield online and SJDI Electric came out. The tech had his mask on and he was professional. He explained everything and he was thorough. I like being able to get the things I needed covered in my house. 

Sharon's profile image
4 years ago

Home Shield finds someone and then they get back with you. And they always give you the phone number. That way, if by chance they don't get back with you in 24 hours, you've got the number. You can call them. Marathon's service was fine. They had to order the hot water heater and it just took a while to get it. We called on the 22nd. We didn't get it until at 26th or 27th. Home Shield is worth every penny. I love it. I recommend it to everyone that gets a home. You need to get it. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,094 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.