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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They've done what they said they'd do, and in a timely manner.
Business response:
Hi Paul. We are so happy that you took time to let us know about your repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.
It was good, web set up was easy, rep was fast and on time and very knowledgeable
Business response:
Hi Suelyn. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. Thank you for choosing AHS.
I'm not happy with how much I'm paying every month. And most of the time the service people you sent were good but not all
I was told incorrectly on the last claim. I was told it would be covered. It wasn't. I should not have paid for the request. As I was told incorrectly. I would have never scheduled a service if I wasn't told incorrectly.
Coverages and experienced vendors, one thing that could be improved is stop outsourcing customer service overseas
Business response:
Hi Jeffrey, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!
No worries to immediately, follow through with providing the commitment.
Business response:
Hi Barbara, Your feedback is appreciated and we hope you continue to enjoy American Home Shield and the coverage we provide!
They were prompt with service. The tech explained everything he needed to do, was very clean during and after the visits. While he did have to order parts, as soon as they arrived, he came back and fixed my fridge and icemaker within a day. He was very quick, and Jessica, the receptionist/manager answered my calls and made sure that the schedule they had worked best for me.
Business response:
Hi Lori, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
they are very professional and cares about there customers
Business response:
Hi Gerald, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Fast response to requests for service. Reasonable decisions and recommendations.
Business response:
Hi Jesse. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,964 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.