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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Often difficult to get feedback on the status of your repair once the initial visit takes place. Service technicians can be hit or miss. We've had great ones but also a few who misdiagnosed the problem, making the repair process take even longer. Phone representatives are clearly stationed over seas and are limited to reading a script
It takes to long for a contractor to come to your home
Prompt response but issue has not been resolved
Had good experience with prompt response and excellent services send for repairs
Business response:
Hi Pam, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
I called and they arranged AG Appliance to cone and fix my dryer. it took 6 days before the serviceman could get over bu when he did arrive he was on time, polite and clean cut. He opened the dryer and was able to assess the need. He had the part in his truck. With the new belt the dryer works great. The serviceman cleaned up and left everything tidy and squared away. Very pleased.
Business response:
Hi Laurie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
They have been prompt at getting me service.
Business response:
Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Service tech arrived when scheduled. The problem with the appliance was repaired. Tech fixed another problem that was not noticed.
Had AC problems. Received $800.00 discount for replacement unit.
AHS has been good about connecting my needs to an available service provider
Business response:
Hi Darlene. Thank you for taking time to write a review. We are happy to hear that your repair needs have been met. We want you to know you can count on AHS to take care of those unexpected home repairs when the time comes. Thank you for being our valued member.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,980 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.