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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,973 reviews
Ronald Butcher's profile image
Ronald Butcher 
3 years ago

Quick response from the service vendor for an A/C in an Arizona summer. Outstanding service! 

Business response:

Hi Ronald. This is so wonderful to hear. Thank you for expressing how effectively your issue was resolved with your air conditioning. We look forward to providing you with great service again. 

Paul Vitt's profile image
Paul Vitt 
3 years ago

When needed, they deliver, not a lot of double talk or delay. For the most part the vendors assigned have been very acceptable. Customer over 13-15 years and two different homes 

Michael Agnitsch's profile image
Michael Agnitsch 
3 years ago

Old refrigerator in the garage quit working. Repairman determined that a short was causing the refrigerator to trip the ground fault switch. He could not find the short and recommended American Home Shield replace the refrigerator. We received a gift card from Lowes to buy a new refrigerator. Totally thrilled with American Home Shields customer service response. 

Business response:

Hi Michael. We appreciate your time in reviewing your experience with AHS. We want you to know you can trust in the coverage we provide. It's great to hear you were able to get your refrigerator replaced. We look forward to taking care of your next repair as well. 

Fred D. Davis, Sr.'s profile image
Fred D. Davis, Sr. 
3 years ago

Usually get good results from contractors 

Geri Johnston's profile image
Geri Johnston 
3 years ago

They were efficient about helping me with my issue. The plumber who came to my house was knowledgeable , professional and efficient. Integrity was the name of the company and I would recommend them highly, also professional 

Business response:

Hi Geri, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

John W Kruger's profile image
John W Kruger 
3 years ago

AHS has not failed to respond, repair or replace my damaged refrigerator! 

Business response:

Hi John, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Brenda L Tomek's profile image
Brenda L Tomek 
3 years ago

wonderful. Have great people.My service has been quick .Love american homeshield 

Business response:

Hi Brenda. Thank you for taking time to let us know how pleased you have been with the service you have received. Please continue to let us know how we are doing and we love having you as our valued home warranty member as well. 

Robin Mukes's profile image
Robin Mukes 
3 years ago

Easy to work with. Fast response time. Website is user friendly. 

Business response:

Good afternoon Robin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Alice Cicchese's profile image
Alice Cicchese 
3 years ago

Prompt service , professional service always on time 

Business response:

Hi Alice, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,973 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.