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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,975 reviews
Linda Albers's profile image
Linda Albers 
3 years ago

Home Shield is always efficient and the technicians timely perform the work. 

Business response:

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Scott Hunt's profile image
Scott Hunt 
3 years ago

Takes a long time to get an appointment and you don't get to choose your appointment time. 

Clemon Boddie II's profile image
Clemon Boddie II 
3 years ago

They have always been on time and professional 

Business response:

Hi Clemon, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Susanklein's profile image
Susanklein 
3 years ago

Very good very responsive and professional 

Business response:

Hi Susanklein, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jose Lopetegui's profile image
Jose Lopetegui 
3 years ago

Great service and follow up. Timeliness of support was very well received. 

Business response:

Hi Jose, I hate to hear about the service experience that was unsatisfactory. I would be glad to speak with you to address your concerns. 

Steve Tompert's profile image
Steve Tompert 
3 years ago

Excellent coverage for a critical electrical problem. 

Business response:

Hi Steve. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company. 

Ryan Bocskay's profile image
Ryan Bocskay 
3 years ago

Great experience. Easy to call and set-up repairs. Friendly customer service. Top notch service companies. 

Business response:

Hi Ryan. It is so good to hear that you have found requesting service so easy. We love taking the hassle and worry out of home repairs. We are so happy to be able to do that for you. Thank you for choosing AHS. 

Martin's profile image
3 years ago

Excellent customer service from AHS. The problem ? Service providers. 

DANIEL's profile image
3 years ago

Dislike length of time it takes to get the repairs done. Most times it has taken 3 plus visits spread out over weeks. On the positive side we eventually did get new appliances which are great. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,975 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.