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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,029 reviews
Ramona Louise Bertholet's profile image
Ramona Louise Bertholet 
3 years ago

Response time and service are excellent. I referred 2 people and did not receive the gift the card but other than that great service. 

Business response:

Hi Ramona, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Scott Delaney's profile image
Scott Delaney 
3 years ago

Ease of getting issues resolved, everything has been fully covered after my payment of $100.00. Repairs are dispatched within an hour or 2 after I make my claim. 

Business response:

Hi Scott. Thank you for taking time to let us know about your AHS experience. It's great to hear how easy it was to get a resolution to the problem you were having. We look forward to providing the same standard of service in the future as well. 

Zachary Lee Anderson's profile image
Zachary Lee Anderson 
3 years ago

They have good communication and make it a lot less stressful for a 1st time home buyer to move in. 

Business response:

Hi Zachary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Pati Douglas's profile image
Pati Douglas 
3 years ago

always prompt & professional. explains the correction to the problem. 

Business response:

Hi Pati, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Stephanie's profile image
Stephanie 
3 years ago

Because they were very quick to connect the correct comps for me 

Business response:

Hi Stephanie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

JORDAN GOTTLIEB's profile image
JORDAN GOTTLIEB 
3 years ago

the neighbor accepted responsobilty and will be paying for damage / 

Business response:

Hi Jordan. Thank you for your feedback and positive review. It is good to hear that the neighbor will be taking care of the damage. 

Peter Barg's profile image
Peter Barg 
3 years ago

easy to submit claim, fast reply, professional, quick repair 

Business response:

Hi Peter, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Benoit Renaud's profile image
Benoit Renaud 
3 years ago

Good service and met my expectation. I would recommend them to friends and family 

Business response:

Hi Benoit, Your feedback is appreciated and we hope you continue to enjoy American Home Shield and the coverage we provide! 

Andrew Harrell's profile image
Andrew Harrell 
3 years ago

5 stars for on e my realtor gave me the district managers info. Once I got ahold of her it was smooth sailing. Customer service kept telling me there was nobody available in my area anymore and said there were no more options. Somehow options presented themselves the moment the DM took over. 

Business response:

Hi Andrew, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,029 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.