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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,389 reviews
Yohannes M.'s profile image
4 years ago

The guys you sent some of them takes so much time. We had a garage door request, it’s still not come to finish it. But for the appliances, they come on time and very happy with their service 

Patrice's profile image
4 years ago

The outlet in my garage wasn't working. I filed a claim with Home Shield online and SJDI Electric came out. The tech had his mask on and he was professional. He explained everything and he was thorough. I like being able to get the things I needed covered in my house. 

Sharon's profile image
4 years ago

Home Shield finds someone and then they get back with you. And they always give you the phone number. That way, if by chance they don't get back with you in 24 hours, you've got the number. You can call them. Marathon's service was fine. They had to order the hot water heater and it just took a while to get it. We called on the 22nd. We didn't get it until at 26th or 27th. Home Shield is worth every penny. I love it. I recommend it to everyone that gets a home. You need to get it. 

Deborah's profile image
4 years ago

Always are prompt in arranging repairs, the repair companies they use have all been credible. 

James's profile image
4 years ago

Hers and His Plumbing was great. They fixed my issue on the first go. Overall, American Home Shield has great service and quick Response. 

Angie's profile image
4 years ago

I've filed two claims with American Home Shield and the only issue I've had is the timeliness of the response of the contractors. The first claim I filed was for a septic issue and I ended up having to get my own independent contractor. When I called the contractor that AHS gave me, they said that they no longer did work for AHS because of a payment issue.Then, when my water heater died and I called the contractor that AHS gave me. I called them on a Monday and they told me they couldn't get to me until Friday. I had to go w... read more

Benita's profile image
4 years ago

They have great customer service. The response time for a technician to come out to resolve the problem is within 24-48 hours which is outstanding. 

Christian W.'s profile image
4 years ago

Great customer service and quality service contractors. 

Jennifer S.'s profile image
4 years ago

Prompt service good work efficient timely 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,389 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.