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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been so pleased with the affordability, coverage, and timeliness.
Business response:
Hi Brittany, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
I love the service, every time I'm in need of help I immediately call are go online to put in a claim to American home shield and get quality results. I'm pleased to say American home shield is a must have for your home service!!!!
Business response:
Hi Jerel, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Efficient, ability to speak w an agent. Satisfactory results every time.
Business response:
Hi Rachelle, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
I called them American home shield and they got right on it went out next day
Business response:
Hi Leon. It is really wonderful to hear that you were happy with the service you received. We look forward to taking care of your next repair with this same level of service.
Good rates, good service packages but the inability for the consumer to see what local service provider options / service ratings amongst AHS policy owners is unfortunate. AHS doesn't look at outside reviews & doesn't seem to offer transparency to policy holders to inside reviews. If I have a bad experience with a provider AHS assigned to my request I don't have any recourse in selecting a different company & it looks bad for AHS, because they are my advocate to repair my items if they are not catering to AHS members then wh... read more
Fast and courteous service. Responded quick with appointment for service.
Business response:
Hi Tabitha. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
Fast, prompt response when my circuit breaker went out. Service within a couple of hours.
Business response:
Hi Tamara. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. Please continue to let us know how we are doing.
The technician was very polite and explain the problem
Business response:
Hi Zelaida. Thank you for letting us know the problem was explained and that you were satisfied with the service you received. We look forward to taking care of your next repair need.
From the first phone call until my washer was fixed , it was excellent customer service and service.
Business response:
Hi Cristiane. Thank you so much for telling us about your experience. We want you to know you can always count on your home warranty coverage. We are so happy your washer was taken care of to your satisfaction.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,073 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.