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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,096 reviews
Donna's profile image
4 years ago

My husband and I were married and moved in here 18 years ago. The house came with the warranty and we kept it going. Within the first couple years, AHS replaced our hot water heater, our inside air handler, our outside air handler, and garbage disposal. It could have really cost us a lot of money if we were doing unplanned repairs. Instead, it was just the deductibles that we had to meet. We had an issue with the air conditioning unit and the contractor was absolutely really wonderful. They were very professional. They didn'... read more

Nikisha's profile image
4 years ago

American Home Shield's service has been absolutely wonderful. I like their response and how quick it is getting someone out as well as the quality of people that come out to service. The online app is great too. They send emails for follow up saying that you were scheduled and your work was completed so you know when something's closed. And when I had the issue with the air conditioning and needed someone to come back out, it was very quick. I'm very satisfied.For an issue with my AC, they had Cool Image Heating out. They ha... read more

Sara A P.'s profile image
4 years ago

Very happy with the service from American Home Shield. They were very prompt in getting someone out to services my AC, and the company they had sent out was so friendly. 

Donna's profile image
4 years ago

My air conditioner stopped cooling and JPB came out. They indicated that I needed a new fan and they got it and then they replaced it. They did a good job. I also had an issue with the refrigerator that AHS fixed. I also got them to do some maintenance work, like checked my air conditioner and heater in advance of the season. 

Deborah A.'s profile image
4 years ago

AHS has good coverage 

A-US Air Conditioning of Texas was quick. The tech was right on point. He came as soon as possible and also, he came early in the morning. Before the time, he was waiting outside the home. He got the issue right away and fixed it. He changed the capacitor and he was out in 10 minutes. American Home Shield is a little pricey but most of the times, they try to send the right people for the right problem. 

Mitch's profile image
4 years ago

Good service . Quality service, knowledgeable representatives in customer service. 

Leslie's profile image
4 years ago

We used to have a different company which we had for a year. When it was just about a year, I contacted them and told them we hadn't received a renewal notice. They said they were not renewing us because I guess we had a couple of claims and they decided they didn't want us anymore. I waited a couple of years and I thought we really needed to have a home warranty because we have an older house. I got in touch with American Home Shield, and we've been very happy with them. We've had their contractors out a couple of times for... read more

j m.'s profile image
4 years ago

Technicians are prompt,professional,skilled 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,096 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.