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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,083 reviews
Venita Walker's profile image
Venita Walker 
3 years ago

Everything prompt efficent and proffesional and price reaonable. 

Business response:

Hi Venita, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

M. Susan Enstrom's profile image
M. Susan Enstrom 
3 years ago

I appreciated the timeliness, the professionalism and in general customer service I have received so far. 

Business response:

Hi Susan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Angela Wright's profile image
Angela Wright 
3 years ago

Third experience. Every area doesn't have available techs 

Diane Woods's profile image
Diane Woods 
3 years ago

Our A/C quit working on a very hot day. American Home Shield had repairmen at our house within an hour. They quickly replaced the part that had stopped working and cooled us off again! 

Business response:

Hi Diane. Thank you for letting us know about your service experience. We are so happy to know how quickly and efficiently your problem was resolved. We can't wait to provide you with another great experience. 

Geno Lopez's profile image
Geno Lopez 
3 years ago

Fast and reliable service. Appointments were on time and courteous. Logging into account is difficult. 

Business response:

Hi Geno, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

James McAvey's profile image
James McAvey 
3 years ago

Came in a timely manner and fixed the problem 

Business response:

Hi James, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Arthur Butler Jr's profile image
Arthur Butler Jr 
3 years ago

Courteous, professional, concerned. Very expeditious in handling request for help. 

Business response:

Hi Arthur, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Derika Alexander's profile image
Derika Alexander 
3 years ago

There was a short wait time for AHM to approve the claim. 

Business response:

Hi Derika. We know how valuable your time is. We are very happy to hear that there was a short wait time for your repair to be approved. Thank you for trusting AHS as your warranty company. 

Rick J Ray's profile image
Rick J Ray 
3 years ago

Anyone sent to my home has been nice and knowledgeable. Sometimes the wait is a bit long from calling for service and having a repairman arrive. 

Business response:

Hi Rick. It is so wonderful that your repair need was taken care of with ease. We really appreciate you letting us know how we are doing and look forward to working with you again. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,083 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.