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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,083 reviews
m anderson's profile image
m anderson 
3 years ago

they usually try to be very helpful in resolving the problem 

Business response:

Hi M Anderson, We appreciate your support and hope you continue to enjoy American Home Shield! 

Tina Faxas's profile image
Tina Faxas 
3 years ago

Very responsive. Always out on call within a day. Usually resulting in issues resolved. 

Business response:

Hi Tina, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Jeffrey Hallman's profile image
Jeffrey Hallman 
3 years ago

They have been there everytime I call and I get no suprises. There people are very friendly, knowledgable and professonnal 

Business response:

Thank you Jeffrey. We are so happy to hear about your AHS experience. We want you to know you can always count on us for your repair needs. We look forward to working with you again in the future. 

Gabrielle Garza's profile image
Gabrielle Garza 
3 years ago

They have sent out experienced companies to fix any issues. If I had a problem with a contractor they were quick to resolve the problem. 

Business response:

Hi Gabrielle, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Christy Bell's profile image
Christy Bell 
3 years ago

Easy communication, prompt service, clear explanations. . 

Business response:

Hi Christy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

AE's profile image
3 years ago

Conversation with customer service to guide me through theconcerns I have, instead of a machine. 

Business response:

Hi AE, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Samf's profile image
3 years ago

I am very happy with American Home Shield and continue to be a customer. I had a very fast response when I had an issue with my fridge. 

Business response:

Hi Samf, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Kam Yu's profile image
3 years ago

Not willing to replace when an appliance broke down multiple time. It took 2-3 weeks to repair 

Wendy Vossen's profile image
Wendy Vossen 
3 years ago

We have been please with outcomes but, getting to the outcome/resolution can be very difficult. We will consider switching to a local company that makes communication a priority. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,083 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.