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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield has been with me since I bought my first home. 4 houses and 22 years later, they are still here and still delivering quality service.
The contractor was good. They fixed my sink and they did very well. They were on time and completed the job. But I'm still waiting for a response from the second time they came on another issue which is a hot water tank. I have no hot water. It's leaking. They came out on Friday and they’re not finished yet. American Home Shield is good too. It’s just that the hold time to speak to a representative is really long and I barely understand what some of them are saying. Some of them don’t speak English very well at all. With the... read more
One of my air conditioning units was not working. So I called American Home Shield and the guy that came out was phenomenal. It was a fantastic experience. He came in with shoe covers and face mask. The heating unit was in the attic and he went up there. Every time he walked out, he took the shoe covers out and put them back in. He had the spare part with him, replaced it and started working. All of this was done in an hour. So my experience with them was unbelievable. I have a bunch of rental properties and this guy was the... read more
AHS assisted me in a timely manner and connected me with a professionalservice provider for my particular needs.
It's been relatively easy for us to submit a claim. I request the service I need online and pay for the professional to come out. They usually call relatively quick. If not, then I call whatever business it is and schedule the time and they come out and replace or repair it, whichever the case needs. When the heating element on my dryer went out, the guy that they sent out was nice. He even came out and replaced the heating element on a Saturday. It took several days to get the part but that was no fault of his own. That's j... read more
We bought the property in June then I signed up for American Home Shield right away because I don't know how the furniture and everything is going on. It's a good investment for me to have American Home Shield and I'm really satisfied with them. My husband is happy too. They are awesome. They are responsive when I make an appointment. They get the appointment right away and the technician comes in the same time as they promise. It's really great.When I filed the claim for the dishwasher, I said that it was not starting. We d... read more
AHS always gets the service done in a timely manner.
Air Rescue Mechanical was great. We have three units and they have been out on a couple of different occasions. They fixed the issues and we haven't had any problems with either the units since. They're quick too. Also, we haven't had any trouble with American Home Shield. It's been really good. We had a different home warranty company to begin with, but we had a really bad experience with them. We came into this policy with preconceived notions and a bad general belief about what it was going to be like, but it has been a l... read more
My experience with American Home Shield was very good. My upstairs unit would not turn off. It just kept running and running and running. The contractor checked it out and said that it needed freon and some other repair which they did. They handled it well. It's easy to submit a claim and to American Home Shield's credit, they got back to me and had the tech over here in an hour which I know is very unlikely. The two guys they sent were professional and I was pleased. However, they gave me a two-hour window and I don't like ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,380 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.