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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great company. Homeowner warranty companies can be downright "bad" and deciding which one to go with is difficult. We have contracted with several HW companies in the past several years. All were very disappointing so year after year we have moved on. AMERICAN HOME SHIELD is the best. We Rare in our second year with them and will definitely renew this coming October for another one year term. Not only are they a good company, but the vendors they choose are excellent. Love AHS.
AHS had another vendor that came here twice. They didn't identify the problem and we paid the fee. In fact, I'd like to get reimbursed for the $125 fee that was charged. Then the technician from Coastal Comfort Solutions came in and identified the issue. It took him 30 minutes. They had to order the part which was a compressor. The air conditioning was out for 12 days and we had delays in the part being delivered. The tech came back two weeks later and installed it. We're in Hilton Head Island, South Carolina. The house was ... read more
I was really happy with service that I received on the 5 of August. He was earlier than expected and was really professional. He took me out to the unit and showed me how to clean it and take care of it he also showed me which part he fixed which I appreciated. Overall a great experience!
I filed a claim online with AHS for an electric issue and they solved the problem pretty quick. A tech from Aim Electric came out, listened to what the issue was, and fixed the problem. Also, he wore a facemask, kept his distance, and cleaned after himself.
Their service is great. When I put in requests, I get a prompt response. The communication is good. They let me know. So I appreciate it. I'm satisfied with the service from what I've encountered. The tech that came out for my electric issue did a fine job. I was surprised that I wasn't able to cover a particular point that I had to pay out of pocket. So I need to follow up with AHS about that. But as far as on the tech's end, he did what he was supposed to do.
Prime Plumbing came out the first time, and the gentleman was very polite. I thought he had fixed it. Then later on that evening, I was using the restroom and I noticed the water was still coming out in the back. They came back out yesterday and fixed it. I hadn't had another problem with it so far. I called American Home Shield for the claim. I paid $100. I had to pay the deductible. Then one of the service people contacted me. I got a text message, and they came out. The contractors for the plumbing were great. My issue wa... read more
I have had American Home shield for 5 years and I have had a fairly substantial need for their services over the years. I have been a licensed Real Estate Broker since 1970 and I was introduced to the program in 2005 when I was helping my wife as a Buyer\'s agent. The program is inexpensive when you consider the cost of repair or replacement of a front load clothes washer or even worse, an HVAC system. Working as a Broker, it was very comforting to a buyer of a home that had a Warranty knowing that many items subject to fail... read more
One day, our pump wouldn't come on. We called American Home Shield and their reps set up my claim right away. We submitted the claim online on a Sunday and using their website was easy. We just logged in and answered a few questions. By Monday morning, Home Shield contractor SunBright Pool Services had come out and fixed my issue. So far, it's been great having AHS.
I have heard a lot of horror stories with home warranty companies, but honestly, I have been genuinely impressed by American Home Shield. My experience with them has been simple, helpful, straightforward and productive. I really appreciate their integrity and their willingness to perform the services that I paid for. I highly recommend this company for your home warranty.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,353 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.