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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional, on time and friendly customer service
Business response:
Hi Mohammad, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Probably a 4.5 because sometimes the wait times are long. Also it may require a few calls to get an issue resolved. When they get everything lined up for you, the process is usually smooth. I like the emails and text to keep you in the loop.
Sometimes they are hard to work with. Sometimes take a long time to respond. You
I had a repairman at my door the next morning after calling you for a leaking water heater!
Business response:
Hi Lila. We are so happy to hear how quickly the problem with your water heater was addressed. Thank you for trusting AHS to take the hassle out of your home repair needs.
Very good costumer service to explain how the program works
Business response:
Hi Horacio, We appreciate your feedback about your customer service experience and hope you continue to enjoy American Home Shield and the service we provide.
Service was good, but customer support rep was terrible
Majority of the items have been addressed without issue. I did report an issue with my stove top. It was rejected 3 previous times. Reported it again and was repaired without a single new part.
Very quick responses qnd excellent technicians
Business response:
Hi Adele, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Good service when you call. Everyone they have sent out to my home did a good job for me and informed me that if it did not work call and he will be back. Thank you for your good service. I will highly recommend AHC to anyone
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,083 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.