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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,028 reviews
Kenneth Barrow's profile image
Kenneth Barrow 
3 years ago

Professionalism, always response to my concerns in a timely fashion. 

Business response:

Hi Kenneth, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Mari Cuan's profile image
Mari Cuan 
3 years ago

When I reported an electrical problem the next day it was solved. My microwave was replaced for a new one. 

Gloria Lora's profile image
Gloria Lora 
3 years ago

You have to be very specific when setting up your appointment. 

Melinda Perez's profile image
Melinda Perez 
3 years ago

Great customer service, fast and reliable. 

Business response:

Hi Melinda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Marc Link's profile image
Marc Link 
3 years ago

I currently own the systems plan with AHS. So far, I've utilized them 5 times on issues at the house. Each service request was resolved quickly and professionally. I would highly encourage anyone who is considering signing up to go ahead and do it. I believe I've saved almost $3k out of pocket costs with this plan. It's a NO BRAINER. 

Business response:

Hi Marc. We appreciate your time in reviewing your experience s with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer. 

James Nichols's profile image
James Nichols 
3 years ago

Quick resolution and easy to schedule on line 

Business response:

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jenn deak's profile image
Jenn deak 
3 years ago

Fast service, dependable service people, fair and reasonable prices. 

Business response:

Hi Jenn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Willie A. Perkins's profile image
Willie A. Perkins 
3 years ago

My experience has been good; i had some issues. However when these issues were addressed they were resolved. Now your over seas personnel are obviously reading from a script, Not realizing what they are saying and what they are hearing.... 

Business response:

Hi Willie. Thank you for taking time to let us know about your experience. We appreciate your patience while waiting to have certain issues resolved. We look forward to being able to provide you with a better experience in the future. 

David Thacker's profile image
David Thacker 
3 years ago

Experience to date has been very positive. Each claim has been handled and scheduled professionally and quickly. 

Business response:

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,028 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.