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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The first technician who came out for the AC was in a hurry and didn't want to go up to check. He was just checking outside. I knew that there was a problem with the AC but he just said that everything including the pressure was fine because there was cooling during that moment. So the problem wasn't fixed on the first visit. The AC had been freezing since the first call I made. Normally, when your AC freezes, you're able to defrost it and it buys you a little bit of time. But the AC kept doing that for the whole month. I ha... read more
We watched the commercial of AHS and it seemed like it fits us. However, it takes a little time to get in contact with AHS, maybe because of the COVID-19. But once we get in contact with them, it takes no time at all for them to send us some help. We’re very satisfied with them. Our recent claim experience with them went excellent. The O-ring in the bottom of the toilet had a dent in it and the water was escaping to the bottom of the bowl. The guy who came out was professional. He did what he had to do and he left. He was PP... read more
Draingo was the vendor assigned to my AHS call and they were wonderful to work with on my clogged drain and dripping faucet. They responded to my work order immediately and had an appointment 48 hours later. They were on time, friendly and explained each step of the way. I would definitely recommend this company and will use them for all my non-warranty issues as well.
Have had AHS for years. They always send a qualified repair company to handle problems and I've always been very satisfied with service. Only problem is that if you want to call, it can be difficult to get through. Very long hold times.
The AC was low cooling. I called AHS and it was super fast because the problem got fixed the same day. The guy got here, get up on the roof, and he put cooler in it. He was a great guy. He had great personality and he was so helpful. Everything is working perfect.
Outstanding service! Tech very knowledgeable and friendly. He thoroughly explained the problem and proposed solution and timely completed the repair despite the extreme heat. Will definitely call again if I need pool service.
I'm so glad that I have this insurance because it's working so good for. The workers are so friendly professional I would tell a friend about using this company Thank You again.
I had a leak through the plaster in my basement's ceiling which damaged it. Lockhart Plumbing & Remodeling was sent by Home Shield to handle the issue. The techs came and they had gloves and masks on. They had to cut out the opening to find the leak and then replace all of the things that were leaking. They found that there was a connection pipe that had a crack in it. It took them a couple of hours to fix things. I've gotten good service so far with AHS. They’re quick to respond.
AHS has been a good company for us with rapid response. However, when callingby phone, the wait is far too long. I waited for at least an hour. For some reason, my last washer repair request is still pending for a provider. It has been 48 hrs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,392 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.