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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Because I'm working from home, I'm able to get things fixed. I have had a bunch of claims and everything's been wonderful with everybody. All of them have been prompt and every single one of them explained to me what the problem was and how I could avoid it. Some of it was the way I was using things so they shared with me a better way to maintain things. Everything's been awesome and that's why I like AHS. I had a plumber once from AHS a couple years ago and I did not like him. I haven't had him since, so I'm not going to lo... read more
My AC went out and I submitted a claim to American Home Shield. Their contractor, Air Control Experts, came out and the techs were really nice young men. They came in my home and were very respectful. We informed their tech that we would be masked and he came into our house with a mask as well. He wore that mask the entire time.I have been with AHS on and off for over 20 years now. I've owned three houses and I've had them on every house at some point. There have been times when we don't get along because I feel they can do ... read more
The air conditioning went out after a power surge or something we called Home Shield. Their representative set up an appointment with State Heating and Air Conditioning. The contractor contacted me and told us when the tech was coming out. Then, he came out here and did the job. Home Shield is getting expensive as far as the monthly bill now but I'm pretty much satisfied with them.
Very pleased with the fast and easy way to do service.
My kitchen sink was backed up. I submitted a claim to American Home Shield and their contractor Drain Masters came out to do service. The tech ran late but I contacted the office and the rep assured me that the tech was gonna come even after five o'clock. He did that and now my problem has been taken care of. He did a great job. We've owned homes in the past and we had AHS in the last home we had. We've been very pleased with their service and the vendors they use.
The technician from Advanced Appliance Services was really nice and professional. He informed us that if we had to have a new system, our warranty would not cover it. So, we basically gonna have to come out of pocket. He also informed us that what he did do, it might last a day, a month, or a year, but eventually, the system has been here since ‘95 when they built the place. He was just straight up with us. I like American Home Shield. When my air conditioner went out, they said that it was covered. So I’ve been with them be... read more
Our AC unit inside was clogged and the condensation was leaking on my floor. Everyday Heating and Cooling was our given contractor and I was surprised their tech showed up on a Sunday, which was the very next day. That was so quick. The tech was very knowledgeable. He cleaned out the pipe that was clogged and was in and out in 10 minutes.Sometimes it takes longer for a contractor to come. In December, I was hearing some noise on my sump pump which I didn't think it should be making. It just won’t stop running. I called Ameri... read more
Plumb Genius' service was good. They first sent a fella and he had to replace the cartridge on two faucets. One faucet continued to leak, but it was just a little one. Before, it was a constant leak. So the tech fixed part of the problem but not all of it. We called back and they came again. A different installer came and he had to scrape the pipe for some sediment, he then cleaned it all up and we haven't had any problem since.
AHS was recommended to me and so far, I've done a few claims with them. I did it online and the process was pretty easy. Recently, there was a leak under the sink and when I made a service request, they sent out the techs from Cabrera's Plumbing and they fixed it.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,390 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.