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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My overall opinion is your company is great.All the people you sent to fix my things were great people, and always do their best.Like I said in this past, you're loyal customers would like a break on billing, since my costs were very cheap in the day.No real complaints.
There was a clog in my plumbing and DNB Plumbing removed it for me. They did a good job. It was my first claim with American Home Shield and it was easy to do. We also had the air conditioner checked and the contractors did a good job as well. Everything was satisfactory.
C & C Appliance Repair is still working on the issue. The first person that worked on it didn't have the parts so we had to wait on that. It's been going on longer than two months. We've heard nothing. My husband called in to see what was going on, and found out that individual had COVID so he was being isolated. Then they sent out another person. He had to do a reassessment because information was not shared across people. Now, he ordered the parts. He is coming back tomorrow to fix the problem.American Home Shield is okay.... read more
Everything has been great and very quick with American Home Shield. The online platform is really easy to use, which is nice for putting a claim. So far, compared to my last warranty service, the claims have been answered faster and I like the vendors that have come out better. Sunbright Pool Services was great and very helpful. The gentleman that came wore a mask. He answered all of our questions and helped solve the issue.
In the short time that I have had and used American Home Shield they have been professional and timely in getting technicians to me to diagnose and repair items I have had issues with. At this time I would recommend them and their program to others who are looking to have some extra piece of mine with their home and repairs. The technicians that have been scheduled for me have been great to work with, very professional and very thorough, they even take time to explain the issues and offer tips for later down the road.
So far, there have been two issues and one was the electrical component. The guy came out and was very professional and nice. We had a Generac generator installed and because the dryer pulls so much more power than your normal outlets in the house, they had to put some kind of a transmitter on the wall that would help communicate there. If we were to lose complete power and the generator would kick in, there would be some kind of a delay to allow that power for the dryer to come into effect.Unfortunately, the issue wasn't an... read more
I made a service request for drainage issue and was contacted by Don from Simco Plumbing. He responded within a day to come and evaluate the issue and put in the request for approval. He followed up and kept me updated on the status. Came back and resolved the problem to my satisfaction. Overall great experience, very professional, courteous, great communication and would highly recommend his services. Sam
Something is pending and I’m very much dissatisfied with that. My refrigerator has been going back and forth since the beginning of June. There were four different contractors that came out to try to repair the refrigerator. I'm now being told that the refrigerator cannot be repaired because of whatever issues that they were having. After adding the part to the refrigerator, Home Shield realized that it will be a problem again. So, the end result was we had a new refrigerator. I’m waiting now to get a new refrigerator.I sat ... read more
United Air came out for our AC as it wasn't coming on at all. They were totally nice people and they fixed it. Everything was cool.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.