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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience with our recent claim with AHS was good. I called them because the AC quit working. The contractors came out the next day and fixed it. I like that AHS provides good and prompt service.
My filter was not working on our swimming pool. Everything was fine when the technician got here. He was very knowledgeable and professional. He had a very pleasant attitude.
I love American Home Shield. I usually talk to an agent to submit a claim and it's pretty easy. They're really speedy when you call and get them out here and the people that they get are very professional. But if a problem is not able to be resolved, the person tells you that they're gonna call American Home Shield and see if it’s covered and it will take a couple of days. There was a wire that had broken on one of the switches and Berry Electrical did excellent on the repair. The tech thought that he would have to come back... read more
The repair’s been great for our recent claim. The house was on sale and somebody came here to put our water faucet back when we moved back in, and they shut off the pipe. Just when we were trying to wash clothes, the water started getting cold. I said, “The water heater’s going out.” So I called American Home Shield and it was just the water shut-off valve. I spent $75 for them put a valve back on. The contractors were very thorough, professional and courteous. Overall, when the people come out, it’s great. Since we're littl... read more
I go online and submit request where I need a plumber or there's something wrong with the fridge or the stove. Then they'll submit something on their end and someone will call me. The contractor will come out and I'd pay my deductible. They come in and fix it. I haven't had a problem with American Home Shield in six years. I'm satisfied with them. When I had a leak somewhere in the bottom of the fridge, Legacy handled my claim real well. They had to come out a couple times because they couldn't fix it. So American Home Shiel... read more
There was another company that we’re a member with who came out and saw that the capacitor was insufficient and needed to be replaced. We used American Home Shield to have their contractor come out and do it. My wife dealt with him most of it but I caught him at the end and he seemed friendly and knowledgeable. Everything’s good.
We were all night and all day at 118 degrees but what I'm aggravated about is it took the guy about 15 minutes to diagnose the problem and put a new capacitor in it, and American Home Shield charged me $100 for it. I didn't know I had a deductible to pay to have services come out. I thought I pay the insurance and if something went wrong, they'd fix it. They had charged me money for something that caused them about 40 bucks between the capacitor and 15 minutes it took the guy to fix it and put the new capacitor in. I filled ... read more
2 Sons Plumbing came out to fix some dripping exterior faucets. They were top-notch. Unfortunately, one of the things started dripping again and they're coming back out to warranty that. I also had them look at two interior faucets that were sending rusty water through. They're galvanized pipes coming out of the wall and if you don't use that bathroom for three or four days and you first turn it on, you get rusty water. They sat for a while and said that was not something they would take care of. They said that's something t... read more
I've had American Home Shield for two and a half years on my properties and I've been satisfied. I would recommend it to my family and friends.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.