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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's rather very easy to make a claim with American Home Shield. You can do it online or you can call their automated number. I like doing it online as it's easier. But when I've had to speak with somebody there, they have always been professional. We had an air conditioning claim in one of my tenant's homes. They had Home Choice Services come out and they fixed the problem. Usually, the technicians are pretty knowledgeable and they are able to fix the problem on the first try. American Home Shield doing very well.
My husband said Home Shield was too good to be true. I gave it a call and it was pretty accurate of what they say on the commercials on the website. I was getting ready to just burn the AC. I was just so tired of it. We couldn’t narrow down the problem. We had to go down the list of what the A-US tech thought it was. The first was the compressor and then we got that fixed. And then, the motor fan outside kept messing up. The tech thought maybe it was a thermostat, so we changed that. Still not working, so it ended up being t... read more
My AC stopped working, then it would go intermittent back and forth. I submitted a claim and it was an easy process. I did everything online. We ended up having to have two separate technicians to close it out, but it all worked out and now, everything’s still going fine with the AC.
We had lost air conditioning so I wanted somebody to come out and take a look at it and make sure everything was good. J & J Mechanical came out and the tech was professional. The only thing he told me was that I needed to change my pipes and put more insulation in the house. But when the house goes from 77 degrees to almost 85 degrees, then something's not working. But it's fine now. It was just a glitch in the system. I did a claim with American Home Shield about a year after we moved in. The heater system went out in the ... read more
My AC's drain wasn't working. I submitted a claim to American Home Shield and they sent All South AC. The tech who came fixed the problem quickly and easily then he was on his way. He was very clean and polite. So far, the AC is still working fine. I like having AHS for my peace of mind. As a realtor, I recommend them all the time.
My first claim with AHS was for the HVAC. I made a phone call and they charged a $75 deductible. Rick Matthews HVAC reached out to me and they were here within four days. For the start of the air conditioning season, that was perfectly acceptable. And their service was great. They got the issue taken care of and they were very thorough.
The last two times I needed American Home Shield, it was really good. The claim process was easy and they have done an excellent job. I called them when my garbage disposal was broken and they got right back to me telling me they had someone lined up just right on the spot. Allstate Plumbing was the contractor and they did an excellent job. The tech replaced the garbage disposal and that was done in a day. It was a good job, which I appreciated, and I was pleased with it.
Did a great job, really easy to contact and work with. Even with CO-VID19 they responded in a very timely manner. Thank you for all the help and will tell others about you
The AC had oxidized really bad and it was losing Freon. The techs were out pretty quickly when I called in. They had to put a new unit outside. But they kept saying that they were busy and it took about over a month for the technician to come back and put it in. I also had to pay a little extra because it didn't cover something that was put on there. Other than that, it was all done really good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.