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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have saved me a tremendous amount of money over the past 22 years, however, when compared to the yearly cost of the contract along with the ever increasing service fee I'm not really sure if they've saved me any money at all.
I've had to use my home warranty more this year than before. My dishwasher went out, although it took a few months to figure out the issue and 2 different contractors, I ultimately got a new one after the problem was figured out. Next, my washing machine started having issues. There was a possibility to fix it with some delay in parts for the supply chain issues. Rather than make us wait to fix the problem, American Home Shield offered us the cost of repair so we could get a new washing machine. I took that option and had a ... read more
The vendors are mostly have bad attitudes, as if they are not being paid properly and you run a 50/50 chance of them actually being able to fix the problem.
Timely response and fixed problemsfriendly technician
Business response:
Hi Bill. We are so excited to read your review. We love taking the hassle and worry out of unexpected home repairs. Thank you so much for trusting AHS to be there when you need us.
Quality diagnostic on my washing machine fixed it and it now runs great good service Serviceman was excellent
Business response:
Hi William, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
They are always very prompt in dealing with any issues brought up and always follow up
Business response:
Hi Lisa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They send quality vendors to fix our appliances. The timeliness of the HVAC scheduling could be improved.
So far so good. Most of their partners are reasonable snd on time to fix the issue.
Business response:
Hi Vis. Thank you for your feedback and positive review. We are glad to hear that you have been satisfied with the service you received. We look forward to working with you again for your next repair need.
Mark the Plumber who was sent out was very polite and took care of the issues I was having in spite of the fact I had to pay for 2 service calls.
Business response:
Hi Jacqueline. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need as well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,975 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.