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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,278 reviews
Bruce W.'s profile image
4 years ago

they have always responded in a timely manner with any requests 

Jan E.'s profile image
4 years ago

Have enjoyed working with customer service and meeting the contractors that have come to my home so far. Just moved into new home and not sure how the appliances condition is so need to have assistance at times. 

Anita S.'s profile image
4 years ago

They are quick, the process is easy and they make sure problem is resolved. 

William David S.'s profile image
William David S. 
4 years ago

Easy to schedule service call followed by timely professional service and repairs 

Tina's profile image
4 years ago

All the things I've had to have done around here have been okay with the exception of the air conditioning issue I had. I went without air conditioning for two weeks and 90-degree heat because I couldn't get anyone to listen to me to switch it to another company. I don't understand why the reps don't listen. I feel like they listen to the contractors more than they do the person that's paying for the call. That was very frustrating. They were all pre-programmed saying they would call the contractor and check. They would then... read more

Joan's profile image
4 years ago

Our converter inside that makes the water go to the shower had to be replaced. The guy from Plumbing Specialties said that he had to get the part and he'd be back the next week. Well, next week came and went, and now we're still waiting. No one even called. I also haven't even had a chance to call American Home Shield back to find out what's going on. I haven't had the time to sit for an hour and wait, and that's the only thing that is annoying about it. I understand that when you get to talk to one of the girls, you are on ... read more

ST B.'s profile image
4 years ago

Love Cold A/C on a hot summer day. Did a website ticket for the AC not blowing cold air. They came out the next day several hours before their expected time. Compressor was broke and repaired it on the spot. Well worth the membership fee. 

Lizette Z.'s profile image
4 years ago

Prompt response, convenience, and variety 

Urban's profile image
4 years ago

When you call them they get the job done. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,278 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.