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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,082 reviews
fred mcclure's profile image
fred mcclure 
3 years ago

every tech they sent to work on the problem fixed it right the first time.. no complaints 

Business response:

Hi Fred, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Carmella Aldridge's profile image
Carmella Aldridge 
3 years ago

I always receive great customer service from the care team and technicans 

Business response:

Hi Carmella, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Tom Prohaska's profile image
Tom Prohaska 
3 years ago

Courtesy and Professionalism and always there to help. 

Business response:

Hi Tom, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Houston's profile image
3 years ago

Easy to schedule and professional service received. 

Business response:

Than you, Houston. We are so happy that you took time to let us know about repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you. 

Lori Costley-Diehl's profile image
Lori Costley-Diehl 
3 years ago

And December 30 my hot water heater went on the fritz. I called and spoke to someone within 20 minutes. They then gave me the company that I asked for and although it was the holiday I did have the hot water heater fixed by that Monday. I have been with American home shield for years, and they've always come through for me 

Business response:

Good afternoon Lori, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Frances Arangure's profile image
Frances Arangure 
3 years ago

Great customer service and technicians are polite and professional. 

Business response:

Hi Frances, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Orlando Santana's profile image
Orlando Santana 
3 years ago

Repairman knew exactly what needed to be done to correct the situation. 

Business response:

Hi Orlando. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy to hear that the technician resolved the issue to your satisfaction. Thank you for choosing AHS. 

Kathy Fullilove's profile image
Kathy Fullilove 
3 years ago

The technicians always take care of repair or replacement 

Business response:

Hi Kathy. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need as well. 

James Dailey's profile image
James Dailey 
3 years ago

everything went well except I gave the a number to call to set up the services and the sent my number tothe provider not the person who had access to the house. 

Business response:

Hi James. Thank you for providing feedback on your recent service experience. I am sorry there was a misunderstandting with providing the contact information. We value you as our home warranty member and look forward to taking the hassle and worry out of your unexpected home repair needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,082 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.