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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,016 reviews
Abbie Jemmott's profile image
Abbie Jemmott 
3 years ago

Responsiveness of contractors is generally good. 

Angela's profile image
Angela 
3 years ago

I never was able to HVAC repair out to my house. I had to call someone myself 

Thomas Melville's profile image
Thomas Melville 
3 years ago

HomeShield is an easy to use and readily available service. They frequently offer seasonal incentives to assist with maintenance, and getting a service scheduled is extremely easy. 

Business response:

Hi Thomas. Thank you so much for letting us know how easy it has been to request service. We love to take the hassle and worry out of home repairs. Thank you for choosing AHS to do so for you. 

Bernice Ford's profile image
Bernice Ford 
3 years ago

Wrong heat pump was ordered and now I have to wait again for parts to be ordered. 

Camille D Barbosa's profile image
Camille D Barbosa 
3 years ago

The turn around time to replace my defective range was very fast 

Business response:

Hi Camille, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Latia Brown's profile image
Latia Brown 
3 years ago

Been great with every call and fixing problems 

Business response:

Hi Latia. We are so happy that you took time to let us know that your repair needs have been taken care of so effectively. We look forward to working with again and providing you with great service. 

Juli Horn's profile image
Juli Horn 
3 years ago

they do send out technicians but wont just let the technicians fix properly. we usually have to call them out several time, and its not the service companies fault it is AHS. 

Linda's profile image
Linda 
3 years ago

The work we’ve had so far was good, however, I have a problem with paying $100 for every service call. I‘be had other appliance coverage and did not have pay a healthy maintenance fee. 

Aja Van Dyke's profile image
Aja Van Dyke 
3 years ago

They've helped me with my appliances and systems. 

Business response:

Hi Aja, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,016 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.