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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,631 reviews
Richard's profile image
4 years ago

I had a water heater that went out and the contractor was very professional and they did an excellent job. They replaced the water heater the next day. American Home Shield is very convenient for me. I also had two heat pumps replaced and some electrical work done. The last two experiences I've had with them were both very good. 

Anne's profile image
4 years ago

I always like to have a home warranty company and I like American Home Shield the best of anyone I've had. Precision Overhead came out for a claim on my garage door opener. I had heard from another company about a year ago that the garage door opener was dying and it did die. The gear stripped out. So I called the Home Shield warranty and Precision Overhead told me that my whole garage door was so messed up. People had hammered the rails back together and it was gonna put too much of a drag on a new garage door opener. This ... read more

Brenda's profile image
4 years ago

The air conditioner was making a loud noise like a washing machine and it turned out to be the blower motor. When I made the claim online to American Home Shield, they let me know what contractor was coming out and what time. Then, they contacted me to verify. The guy from Air Control Experts was great and the service was very professional. He came in, did his work and left. Everything’s good since then and we’ve got air. I’m happy that I subscribed to American Home Shield. I've been living in that house for 15 years and it’... read more

Catherine H.'s profile image
4 years ago

I have an old AC unit and it was making a loud noise. I called AHS and they gave me the information I needed so I could have a technician come to my home. I was impressed with AHS quick and reliable customer service and the company they recommended came to my home within 2 working days. My overall experience was pleasant, professional, and sufficient. 

Ivory's profile image
4 years ago

I submitted a claim to AHS for my AC unit and they sent Climate King. Their serviceman came in a timely manner and checked my unit. He told me what he was doing each step of the way. He repaired my AC and now, it's a lot cooler at my place. I have been very pleased with AHS. They should just keep doing what they're doing and responding to my calls like I'm the only customer they have. 

Emily's profile image
4 years ago

Our hot water heater was no longer heating the water. It was just very ice cold water. My husband called American Home Shield. The rep said that they would contact a company and we should hear something within the next day. On Time Plumbing & Heating was our contractor. We called and they called us to schedule. It was either the next day or the day after that company actually came out and fixed the hot water heater.The tech was great. Our window was like 12:00 to 3:00 and he showed up right at 12:00. It was quick and he was ... read more

Sharon's profile image
4 years ago

I’ve had a great experience from the time that I started with American Home Shield and I don’t think there’s anything they need to change. They’re able to bring out great mechanics and they come out and they explain. They also give you tips on how to handle things going forward as far as the small stuff. Recently, my AC claim was handled quite well. May Heating & Air came out and the guy was very professional and very thorough. He explained what happened and he went through the process of what needed to be done. He went out ... read more

Jamesetta's profile image
4 years ago

The service from American Home Shield is great. As long as I had it, everything worked out fine and I had no problem with the service people they sent out.We had Carolina Air, Heating & Cooling and they called right away. Then they came and assessed the problem. The tech had cleaned out some condenser pump or something. The AC was cooling, but it cut off. So I had to call them back 'cause we figured out that it needed some Freon. 

Aaron's profile image
4 years ago

the service was great and very timely and taken care of quickly. the tech was very courtious, and performed well. I have great confidence in American Home Shield and have always confident in them as they have always been true 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,631 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.