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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had YAZD Mechanical come out because my air conditioning wasn't working. They changed the capacitor and then it worked. I just showed them where the stuff was. They went out, and fixed it, and then showed me what it was, and then left. The experience was efficient and the job was well done. I called American Home Shield and did the claim by phone. Their claims rep was very helpful. They gave me a window of time at 1:00 to 5:00.I had American Home Shield before and then I had another company that I did not enjoy being with.... read more
There were issues with the heat in the house. The core of the compressor was leaking and had to be replaced. I got online and made a claim with American Home Shield. The website was fine. I got notifications both through text as well as through email. The contractor, Wilson HVAC, was perfect. They were very professional, timely, and clean. It's been good so far since the repair. The repair has allowed me to control the climate in my house. My house was 85 degrees with no air conditioning. Everything was fine.
We had to put a pot underneath the sink because water was leaking through and I called the claim in to American Home Shield. The wait time was a little long but the rep was nice. The contractor was friendly and very respectable. He was a couple of minutes early and had his mask and gloves on. He was very careful and knowledgeable in explaining what the issue was. He took care of it. I haven’t had issues since and everything has been working perfectly. The service with AHS has been great. One time, the service team never came... read more
Our AC was leaking water into the crawlspace in the hallway. It was leaking through the filter and making a puddle of water. American Home Shield sent A-US Air Conditioning of Texas. We got to soak up the water. It had two leaks outside and one leak inside and the tech fixed it and it's working fine now. He was a really nice man. We were satisfied. I like being able to call American Home Shield when something goes wrong. I haven't had that much go wrong since I've had them, but we've had an okay experience with them so far.
I've been pleased all around with ACE Heating. Every service call I've requested with Home Shield has been handled well. The only one that was a little off was when it involved appliance like my GE appliances. Their normal window is they set you an appointment about a week out.
I called and put the claim in for the washer that wasn't draining. The reps were helpful and got me what I needed. I requested Nice Guy. They were available and American Home Shield had them come out. They said that Nice Guy would be contacting me of what day they could come out and within 24 hours, I had a text about when they could. They came out and fixed the washer. Nice Guy is great. I really like them.We've had American Home Shield forever and the only thing is they offered such a poor washer though they gave options o... read more
All City Appliance came out for a dishwasher. It wasn't cleaning the dishes. It had been clogged up after years of use. The technician had to come back with parts. My experience with American Home Shield has always been good.
American Home Shield was the easiest to set up, and cost-wise, it was efficient. I've been with them for three years now. I only wish they cover more products in the house or more issues. I also had one small issue with one contractor, but the rest have been great. Sunbelt Electric is an excellent company. They fixed the part in one time with my claim. I highly recommend it.
The contractor that came to my house was very professional he fix my air condition. Now it’s working very well he was very friendly and nice gentleman thanks very much
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,631 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.