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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent response and service. Too care of problem, no questions asked.
I was getting just warm air coming into the house and I went over to the machine outside. I noticed that the compressor wasn't even running and it was only the fan that was running. When we put in this claim, American Home Shield wanted to send Comfort Pro. We had a major problem with them back in December and they left us without heat for nine days. I told AHS to take that name out of the system. I didn't even want them at my doorstep. Since we went to an automated system, I had to sit on the phone for an hour waiting to ge... read more
Aside from long on hold times the service was great.
I got mad at this other warranty company so I quit them. It's been almost a year now that I've been with American Home Shield and so far, it's been good. I call and people come and fix the issue. I had a claim with 822 Plumbing and it went good. The man was a little grouchy but I guess he got up too early. He was on time.
I had some plumbing issues - 2 toilets that were down and a sink that was leaking. Filing the claim was pretty easy. I just went on the app, did my thing, then I was contacted the next day. The dude was in and he was professional and nice. He did his thing and did a really good job. He was fast and he knew what he was doing. I like how good the contractors were with their job. They were fast, efficient, and I haven't had any trouble since then. My water heater was broken one time and they came out and fixed it real quick. I ... read more
I've been recommending American Home Shield to family and friends, and everything is fine. I was with them last year. When some things happened, I had to drop out and I got back with them beginning of this year. I submit claims online and I've had two services. They were both for the air conditioner, and they were both by Elite.
I like the service and if you're a homeowner, it makes more sense to stick with the combo plan. It's a no brainer and not everyone knows about it, so there's gotta be a better way to advertise to people. I didn't know about it until three months ago. We bought the house from the previous people, and they had it, so we ended up inheriting it through them. The only thing that I'm a little bummed about is that we have central air and something was a problem with the compressor. It was during the heatwave and I have an almost ei... read more
I don't have any problems with American Home Shield. My experience with them has been excellent and they've already been recommended. The claim where 7 Cities Air came out came out very well. The air conditioning unit that I had was 27 years old and there were no more parts available for it. It had also been repaired so many times and it wasn't worth repairing anymore. 7 Cities Air did a great job. I went from no AC to complete AC.
I recommend American Home Shield to everybody. When we had a frozen pipe, filing the claim was very easy. Tri-County Plumbing came out twice because the first time they came out, we couldn’t find the water shutoff and had no idea where it was. That happened to be the last day that the guy was working because of the COVID shutdown. When we got back again and that company was back to work, we called them out immediately. They’re very good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,631 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.