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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They can improve by doing what they say and hiring better contractors.
Had a problem with my washing machine. I received a quick response and my washer was fixed.
The company you sent to me, was very punctual & did a very quick job. Probably wasn't at my house maybe 45 minutes. Nice pleasant person, Charlie from 5 Cross Plumbing.
Business response:
Hi ADA, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Because you're a fast and friendly and did a great job and communication and solving the problem in a timely manner.
Business response:
Hi Nichols. We are so happy to hear that you had a great experience with AHS and that your service was fast and friendly. Thank you for trusting AHS to take care of your repair needs.
I enjoy the convenience of being able to request a service and it get scheduled quickly. Communication hasn't been very fast or clear, however, especially when trying to talk to call staff who clearly aren't native English speakers.
We got our refrigerator repaired well - but - we are still waiting on our hot water heater
while the water tank is replaced in reasonable time. They replaced it with a low quality product that does not heat up as hot as the previous unit.
The response to our plumbing issue was immediate.
Business response:
Hi Jennings, We appreciate your feedback and hope you continue to enjoy your coverage with American Home Shield.
Last January a service order for our heating boiler was not fulfilled and then it was lost. Other interactions have been fine.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,030 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.