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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In researching for a home warranty company I found this company to be highly recommended and highly reliable. Customer service answered all my questions and concerns regarding their products and services.
Business response:
Hi Carolyn. Thank you so much for letting us know you chose AHS. We want you to know you can count on the service and coverage we provide. Thank you for being our valued home warranty member.
My ac went out a couple of weeks ago and it was 90 degrees inside. My original work order was going to have someone there in 4 days. I called back to see if they could get someone out sooner and they were able to get someone to come out the very next day. I was very pleased with everything.
Business response:
Hi A.M., Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Excellent service! Worry-free! I have used the service twice within the last 2 months and am extremely pleased with how fast my issues were taken care of.
Business response:
Hi Russell, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
I explained to AMS rep. what the problem is, they sent a repair company, they repaired my appliance.
Business response:
Hi Susan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Pretty quick for service vendor to respond.
Always prompt, friendly and courteous. Everything I call the issue is addressed immediately.
Business response:
Hi Jessica. We appreciate your time in reviewing your experience with AHS. We want you to know you can trust in the coverage we provide. It's great to hear you have not had any problems with getting your repair needs met. We look forward to taking care of your next repair.
Quick to contact and schedule contractors and schedule problem solved very easily and quickly
Business response:
Hi Shirley. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
Our service request was handled the next day and two days after the repairman came out and said he couldn't fix our refrigerator, we ordered a new one through AHS. Less than a week later, it was delivered and installed.
Business response:
Hi Roxanne, We appreciate your feedback and hope you continue to enjoy the technicians American Home Shield provides!
Tri's AC did a great job with our AC units and checked all 4 of them
Business response:
Hi Kristie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,030 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.