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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an issue with my refrigerator; it stopped cooling. I submitted a service request and someone came out. My fridge was deemed not repairable. 3 days later, I received lowes e-gift cards with the money to purchase a replacement. I also had the option to have AHS replace it with installation, but I went with lowes because they had the replacement I wanted. They didn't give any hassle about paying for the replacement.
Business response:
Hi Joseph, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Communicate well with American Home Shield, and they'll deliver exactly what they say they will
Business response:
Hi Thomas, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Great and quick service, most of the services I've had have been within a day or two, done right and left clean.
Business response:
Hi Margaret, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Amazing informative and helpful everytime we talk. Easy to use website
Business response:
Hi Crystal, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Appliance, plumbing and Hvac repair. We'll worth having this service. It saved me time in trying to find service person.
Business response:
Hi Mary. Thank you so much for taking time to let us know how pleased you are with your warranty coverage. We are so happy you are finding the value in choosing AHS. We look forward to taking care of your next repair need to your satisfaction as well.
Fast service, good value, easy to navigate websitr
Business response:
Hi Lindsey. Thank you for letting us know about your experience with AHS. We can't wait to provide you a great experience again for your next repair need. We hope you continue to find the value in your warranty coverage.
They did a good job from the time I requested service to the time of repair the technician they sent out was Great and gave very good customer w
Business response:
Hi Stephanie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
A/C problems resolved quickly and best possible
Business response:
Hi Steve. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.
We scheduled a tune up for our furnace. When they got there they told us we needed a part because the furnace wasn't working effectively. They knew exactly which part. Instead of just ordering it-they told us to put a work order in with HSA. The next company came out and we had to pay another $100 so they could order the same part. Then we had to schedule another appointment to install the part. 3 visits later and $175 we were complete.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,030 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.