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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,039 reviews
Frankie Cummings's profile image
Frankie Cummings 
3 years ago

Respone was very fast, but the follow-up is greatly lacking. 

Business response:

Hi Frankie. Thank you for bringing your concerns to our attention. I would be happy to look into this issue further and follow up with you. 

Patty Montejano's profile image
Patty Montejano 
3 years ago

Great service very quick response when my fridge went out 

Business response:

Hi Patty, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Mary Langley's profile image
Mary Langley 
3 years ago

Prompt response. The technician responding to the request was professional and knowable about the issue. 

Business response:

Good morning Mary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

towannah's profile image
towannah 
3 years ago

Are very quick to get a tech scheduled appointment to my home 

Business response:

Hi Towannah, We appreciate your feedback and hope you continue to enjoy AHS! 

leslie C fortenberry's profile image
leslie C fortenberry 
3 years ago

They quickly got my system fixed, and the work to replace and order the parts took no time at all. would recommend this company to anyone. 

Business response:

Hi Leslie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jennifer Wade's profile image
Jennifer Wade 
3 years ago

Very professional and prompt service. Very helpful and explains all the processes with ease and understandable 

Business response:

Hi Jennifer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

shannon wilson's profile image
shannon wilson 
3 years ago

they are always helpful and responds to me directly. 

Business response:

Hi Shannon. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience with your next repair need as well. Thank you for choosing AHS. 

April's profile image
April 
3 years ago

The experience was excellent. We kept losing power on a Sunday and the first assigned electrician wasn't in the office, so the rep called each one on the list until one answered. The electrician called us immediately to get us scheduled first thing in the morning. They came out and worked hard to get us back up and running very quickly - within hours of diagnosing the issue. The part wasn't readily available, so they drove a couple of towns over to get us the part. Overall it was a great experience and we were very thankful ... read more

Business response:

Hi April, Your feedback is more than appreciated at American Home Shield. We hope you continue to enjoy the repairs that have been completed and future services to come. 

Darrel Smith's profile image
Darrel Smith 
3 years ago

Our heat went out on a Sunday night late and we called and they put in the order right away . The furnace guy called the next day, he called and came around noon and fixed the problem. 

Business response:

Hi Darrel. Thank you for such a positive review. It is our goal to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. Thank you for choosing AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,039 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.