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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made a phone call to American Home Shield for an AC problem and their rep was very good. A-US Air Conditioning of Texas came out and everything was excellent. I'm very satisfied. They were here when they said they would be. American Home Shield was very good too and they followed-up. They got this thing done and I appreciate it.
The process to submit my claim with AHS was very easy. I just called and let them know what was going on with my refrigerator. From that point on, they sent someone out. The contractor was very diligent about their time and was prompt on coming there. He did a great job in fixing it as far as it was very professional. He did it in a timely manner and cleaned up behind himself. He also explained to me exactly what he was gonna do as far as fixing the refrigerator. They did such a great job that I’m gonna utilize them.
The drain of the drip pan beneath the AC unit clogged up and I needed to clear it. I filed an online claim with AHS and had no problems. I'd like them to lower their prices though.
Home locks re-keyed. Professional and timely experience from the office coordination to field technician. Office professional listened and received details to complete our service and the field technician was timely and efficient.
Filing claims with AHS is really easy. Our water pressure was really high and figured that the water pressure regulator had gone out. We talked to our neighbors and they said that it was common for this area to have high water pressure. We also had a leaking toilet in the basement. The contractors were really polite, considerate, and very good at what they do. They always kind of explained what the problem was and what they were gonna need to do to fix it. They were also very good at getting the parts and was efficient at it... read more
I had issues with my garage door and my garage door opener. When I would go out of the garage, the door would open initially. But then, when I go to close it, it won't close. Likewise, when I come in, the door would open with the remote. But when I try to close it with the remote, it would not close either. I called in a claim to American Home Shield and went through their automated system. I selected the option to be updated via text message as to when to expect the techs. So, I got regular messages from their contractor Ho... read more
Many great experiences - It's always a great value and I have recommended it to many friends. When I most of the cost of a new refrigerator repaid it was awesome. The replacement process needs to be a little quicker.
J & K Plumbing came to a plumbing issue outside a wall. The leak is happening so they came. This is the second time because I reopened the ticket. This time, the technician is on time and it was quick response. It's a professional, permanent fix now. They did very clean work and I’m happy this time. But when it comes to the very first, the beginning when the ticket was opened, the technician overlooked and he said that it’s not their issue because it was happening from the other faucets that we attached, the splitters. There... read more
We have a security system and we have the camera on the front doorbell. But over time, we could not hear our doorbell. My husband wanted to put in a new doorbell on the inside of the home. My husband knows some electrical stuff and so when he was trying to connect the new doorbell and putting the wires together and we were testing it, it would no longer work. He felt better to have a professional come out because he doesn't know about the transmitters. We called AHS and advised the representative that we needed an electricia... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,447 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.