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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm please with the service from AHS. I have had coverage for 10 years. Every time I have to make a service request, they are timely, professional and convenient.
I'd tell people considering a home warranty to definitely do it. AHS partners with excellent people and they are always perfect. I like everything about them. When the refrigerator was not cooling on one side, the contractor checked the back. He had been out the week before because the refrigerator was making a lot of noise. He had to tighten some things and checked to make sure that the parts were working okay. He explained to me how to balance it out with the control dials at the top. It dropped down just for one day and h... read more
When I bought the home, AHS came along with the package and I’ve since kept it. It's been good so far. I had a bird issue and there were two representatives from Terminix that came and one was an inspector. He was able to analyze my issue and really give me some good advice on what I can do. They sprayed around the perimeter of the home and they really did a great job. I was able to get the problem fixed. They were professional and very knowledgeable. But I still had to pay out of pocket to get my issue resolved. I would hav... read more
The air conditioning unit wasn't working. I went online to AHS and then I called them. I had problems with the password, so they helped me with that. They were great. The contractors were wonderful too. They came the next day first thing in the morning when they were scheduled and fixed it within half an hour. It was perfect. Everything about the whole process was awesome. It's been super hot days and the AC's working perfectly now.
Very happy with the service and its speed and delivery of workers
There was a leak in the diverter for our tub. It started leaking and water was all over the place. I submitted a claim to American Home Shield and Buser Plumbing Services, one of their contractors, came out and repaired the tub. The tech was good and now the leak is gone. Everything has been well since then.
The gadget inside my pool filter was letting sand into my pool. I submitted a claim to American Home Shield and their contractor, Triton Pools & Spas came out to fix it. Their techs were very professional and they did a great job. They replaced the gadget inside, took out the old sand and replaced it with a new one. However, AHS should let me select who I want to do the repair in my home. I wanna give my local vendors a little business. Still, I haven't had problems with the people they have sent out.
The motor quit working on the garage door. It was a great experience when I submitted a claim to AHS for it. The contractors fixed everything the same day. They were in and out within two hours. I couldn’t have asked for a better experience. Communication was great and the contractor showed up on time. I was at work and he kept me up to speed with everything till I could get home to meet him to pay him ‘cause I had to pay extra. The warranty didn’t cover everything. The contractors that AHS sends have always been good. Submi... read more
We find it difficult to submit the claim to American Home Shield over the phone. It’s more efficient and we get a more rapid response when it is done online. When the technician from Above and Beyond Appliance Repair came out to repair our washing machine, he was very good but it took him a long time. Once he figured it out and ordered the part and reinstalled the part, it was fine. I’ve been with American Home Shield since 2017 and the trade fee hasn’t changed but the price keeps going up every year without any explanation.... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,450 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.