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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had issues with my air conditioning not turning on. The tech came to check in to it and it was working. Then he told me to let him know if it turned off and he would come back. It did turn off as soon as he left and he came back right away and found that it was the fuse. He said that that was something that he could not do and that I had to call an electrician to come and do that part. Other than that, he was very informative. He said he would also help me by submitting that request to get someone right away to deal with t... read more
At first, Home Shield said they were gonna send out Sears but they said it was gonna take two weeks. So I told them that they gotta find somebody else. They did and they found me this fellow from Appliance Plus. It worked out great. The tech did a great job. He diagnosed the problem immediately. He said it was gonna take about a week, and two days later, he was back with the part. So he overachieved and under deadline. This case was excellent. But I had a case about a month ago with an oven and it took a while. They finally ... read more
I tell more people about American Home Shield. We've been with them when we bought our first house in 2006. We're in our second house and we've had it just for the comfort of knowing that we could have something fixed. Our air conditioners are a year by year thing. Lane Services usually come out to my house a lot for my AC and we love them. We get better work done out of them than we get out of most people. There was one that they pieced some part just to keep one of the units running. They couldn’t get the one capacitor tha... read more
The hose of our washing machine was defective, so I had water everywhere. The tech from Green's Appliance came out and fixed it. He had to order a part so it took a couple of days for the repair. I like the security that AHS is providing.
I had American Home Shield at my residence in Maryland for about nine years before we moved down here. I had a problem with the air conditioner there. First, they replaced the A-frame and then they ended up with the outdoor compressor. I was pleased with it. Here, I had the 10-year homeowner's warranty for the new construction home. While everything was new, I wasn't too concerned about it, but once they started putting some age on, I went ahead and re-upped. It's about a year and a half this time. Overall, I've been with th... read more
When I called in, it took a very long time to talk to somebody because I didn't wanna get somebody out regarding the wrong service. There are two services for AC. I wanted to make sure I got the right one. That's the only reason why I hailed on the phone and not create a ticket online. AHS handled it well. The only problem I had was that the phone just kept on cutting in and out and it was really hard to understand the person on the other end. And I thought it was my phone at first, and then today, when I talked to him again... read more
We had a plumber for the toilet that broke and the guy was very polite, quick, and professional. He came in with his mask and asked if he needed to wear gloves. He fixed the toilet. AHS pays for itself a ton and I refer them to my friends.
GEO Appliance came in to make a bunch of fixes related to the refrigerator. They did a pretty bang-up, solid job across the board and they were very professional throughout the process. The person that came out was professional and knowledgeable. He did the job efficiently. He did it in a very thoughtful and clear way. When he suggested that he could fix it, he did it in the time he said he would. So there were no surprises. He was clear and communicative. The refrigerator has been fixed fully and is working fine. Overall, I... read more
I was very happy with the service I received. The technician was very knowledgeable and well educated about a/c units. I very happy that he was able to get my unit up and running. Very good service!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.