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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When my pool heater was not operational, I called American Home Shield's phone number, spoke to a representative, and submitted my claim. They then assigned it to The Pool Guyz. Once the claim was submitted, The Pool Guyz contacted me within about an hour and told me they would be out that same day. They were here promptly and dealt with the issue. They dealt with American Home Shield and I had a replacement unit installed 24 hours later. It was a very great process and it was a good experience with The Pool Guyz.
Our AC was leaking like it was raining off the coils and it was ‘cause the refrigerant was out. Submitting a claim for it with AHS was easy. I just did it online. It was really quick. Once I figured out where it was, it was really simple. I submitted it on Saturday, and they brought somebody out on Monday. The contractor that came saw part of the issue. He added the refrigerant. But then I had to call them back out to do a follow-up to where they came back out again because he didn’t clear the blockage that was in the pipes.... read more
AHS's claims process is pretty easy. All I gotta do is go online and put in what I'm trying to do. Then, AHS's contractors would call me within 24 hours and set an appointment. Most recently, I had their contractor H-Plumbing come out to change the food processor on my sink. The tech was very professional. He explained how my new appliance would work as well as some dos and don'ts with it. He took his time doing things right.
Plumber was very professional and repaired within an hour. The toilet leak was sealed properly and the garbage disposal was cleared. Sink is not backing up with water. He was very friendly as well
Pro Service was sent to service our dishwasher. It took them about 48 hours to come out after submitting the claim. Overall, I’ve been pretty satisfied with American Home Shield.
Last week, the temperature was pretty high and all the AC was blowing out was warm air so I called Home Shield and they sent someone out. They went up on the roof and said that there was a burnt motor in one of the things and that they couldn't handle it. So American Home Shield called Sub Cool. They came out on Sunday and they did a fantastic job. The tech got up there and did what he had to do in less than an hour. So I was very pleased. Submitting claims with Home Shield is so fast and easy. It's very convenient. This was... read more
The washing machine was fixed and although it still leaks, I think it's because there's too much water. The contractor readjusted the drum, however, it's old and just can't take as much water as it could before. But I'm fine with that. It's just in the garage so it can leak a little if I have to put on the full load. The other issue was with the exhaust fan hood. The contractor ordered the parts but was not able to install them. Because of the age of the system, there was no way to remove the panels to install the parts. The... read more
The techs from JW Heating and Air were very professional, on time and I'm very happy with their job. They contacted me within minutes after filing a claim with AHS. It was pretty efficient. I've been with AHS for a couple of years and I'm very happy with them and their service. I recommended them to my family too.
Our refrigerator wasn't cooling and the freezer was frosting over, and it's frost-free. I called American Home Shield and made the claim. Everything went as it was supposed to. Dale's came right away the next day and the service guy was very professional. Everything was satisfactory. American Home Shield is very professional and handles claims in a timely manner.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.