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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cost and timeliness .A great value for the cost.
Very easy to navagate the site and very promote service
I like American Home Shield a lot. They've been very good to me and have been very accommodating. They did a good job when I called them a couple of other times with another issue. But Miguel, the plumber from Cal Home Construction, was awful. He came in and there was a faulty valve. My handyman had tightened the valve up three times in the past and Miguel said, "I have to tighten it up." I said, "Okay. It's gonna leak and it has been for a long time. It's going to the foundation." But he goes, "No. I cannot change the part.... read more
During the 7 plus years we have been with AHS, we have utilized the policy for several HVAC issues and two issues with our kitchen range. The tradespeople associated with AHS are professional, trustworthy and as prompt as they can be under the given circumstances. AHS staff are just courteous, but the online scheduling process is nice also.
Everything thing that went out it was repair or replace
First Class came out for my water heater that wasn't working at all. I had PG&E come out first the night before because we could smell gas. I had a receipt from PG&E that said that my gas wouldn't come back on to the water heater. There was something wrong with the starter. The night that I called American Home Shield, they set up a contractor. And then, the contractor called me back the next morning. He came out the same day. He was very good. The only problem I had was I was on the phone forever. It took 40 minutes before ... read more
Timely and efficient. Meet all of the recommendation for what I need
As soon as the claim was submitted, I was notified who the claim was going to and who to be in contact with, and that they'd be in contact with me within 24 hours or I could reach out to them. So it was very clear and concise. The first contractor was not able to fix the ice maker issue. They said they weren't specialists with the Frigidaire fridge. My claim got put back into Mr. Appliance and they came out, analyzed it, ordered a part, and fixed it within a week. They were awesome. A lady called me, introduced herself, aske... read more
I’ve been pleased with them overall. They are usually responsive and helpful.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.