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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Generally covers everything. Only wish they had more local vendors in Augusta GA and vovered icemakers and water dispensers on refrigerators.
Fast turnaround. Polite team. Great value for services.
Always comes through! I’ve used AMS many times and I feel the value is there.
We had our AC repaired back in September. However, when the contractors repaired the AC, they didn't tighten up the screw so it was leaking. A second company called RR HVAC was sent by AHS and they fixed our issue. It sucked that we had to pay for Freon again when a contractor just replaced it less than a year ago. Plus, the people who came out from RR HVAC couldn't guarantee if the issue was a leak or a screw was just loose. AHS and their contractors should look into things properly. Still, RR HVAC was great for us.
Standing by their word and dedication. The response time was within 24 hours. I want lie. I have heard a lot of horror stories about home warranty companies. I am convinced I have the right one and I have no regrets!
The AC was one of the first claims I had a few weeks ago. The technician from Consolidated Mechanical, the company assigned by AHS, was friendly. He just came to make sure everything was working right and correct things before the heat starts. He didn’t find any issues and said the unit was working great. But I was a little annoyed because they gave a four-hour window and he was here right at the very end. Other than that, everything went fine.I’ve had other people since that visit. I’ve had somebody come look at the pool an... read more
Good service and responsive and follow up
American Home Shield gets in contact with a repair person and you get a call within 24 hours. It’s a great service.
It didn’t feel cool in the house so, I looked at the thermostat. I had it set at 74 but it was at 78. So, something was wrong with the AC. I could feel from where the air comes out that it was not cool air. I called in a work order late at night at 11:00 and the contractor came not the next day, but the day after. They said it was a capacitor. It’s a small part that needed to be fixed on the fan. They did that and then, they left. It was quick and the AC started cooling. It’s staying at the 74 that I have it set and we haven... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,452 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.