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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,964 reviews
Liz McAbery's profile image
Liz McAbery 
4 years ago

3 service but expensive. Just wondering if it's worth the monthly amount plus $75 each time. Service is 4 but money is scarce right now. 

Nita's profile image
4 years ago

Easy and efficient to use. The services that I have used have been very professional and easy to understand. They have have scheduled all appointments within 24 hours and I have never paid more than the service call. 

Business response:

Hi Nita, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Darla Blystone's profile image
Darla Blystone 
4 years ago

Had to use my home warranty and it was very easy and was exactly what I was hoping it would be. You never know how good something is until you need to use it. 

Business response:

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care. 

Toni's profile image
4 years ago

The company was good but was over an hour late each time 

Business response:

Hello Toni, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. Your malfunction will always be our priority. We look forward to our continued business together. 

Allison Kahl Chavis's profile image
Allison Kahl Chavis 
4 years ago

AHS has saved us from some expensive home emergencies! We’ve enjoyed meeting some of the techs too. However, the customer service could be a little quicker and more efficient. Over the summer, there were times I was on hold for 30 mins before I talked to someone :[ 

Jackie Bair Traywick's profile image
Jackie Bair Traywick 
4 years ago

Good service always helpful and problems resolved quickly 

Business response:

Hi Jackie, Thank you for providing us with feedback about your AHS experience. 

Alex Loutchaninoff's profile image
Alex Loutchaninoff 
4 years ago

Fixed the issue and were quick to respond. 

Business response:

Alex, thank you for your review. We are very happy to hear your issue was resolved quickly. We will do our best to address any future issues with the same quality of service. 

Y's profile image
4 years ago

Quick solution, good price. many option to choose from for the service. 

Karen Howard's profile image
Karen Howard 
4 years ago

Great referrals for prompt service . They have provided great contractors for my dryer, microwave, and refrigerator. 

Business response:

Thank you for sharing your recent experiences with us. We are happy that we were able to get the issue resolved for you and we look forward to our continued business together. Have a great day. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,964 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.