American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,469 reviews
Carol's profile image
5 years ago

On Time Plumbing & Heating came out. The claim was followed through and the issue was repaired in a timely manner and to my satisfaction. It took 30 to 45 minutes. It was just an overflow valve on my water heater and now, everything is fine. American Home Shield has paid for everything but my deductible. 

Timothy's profile image
5 years ago

We had a plumbing leak. I called AHS to submit a claim. It was a good experience. The contractor that came was good, friendly and very professional. He just came out and assessed the situation. Turned out it wasn't an issue with the plumbing. He was very helpful and pointed me in the right direction. AHS is a great company and they have a reasonable price. 

Ellen's profile image
5 years ago

I always like having warranties on my home and I've always had one even when I lived in an apartment. When I thought there was something going on with my washer, I requested for AHS to come to check that out. When I wash a load of clothes, the water would go out into both my bathroom and my tub. But then I had water just running everywhere. I called AHS back to ask if I could add that on to my original request. They said I had to make another claim. I couldn’t add it on to what I had already done.A nice, young Hispanic man c... read more

Gina v.'s profile image
5 years ago

Fast and convenient! Hassle free! I highly recommend American Home Shield! Thank you for your help-Gina 

Bernard's profile image
5 years ago

Someone suggested AHS to me and I called and set it up. If I’m calling to sign up, they should give more details on the coverage. I have an older AC and when the guy looked at it, he said that he doubted AHS would even do anything with it because it was so old. I need to check and get in detail of what AHS covers. Other than that, the service has been okay so far. 

Carol's profile image
5 years ago

Great service and customer service. Technician was very polite and thoughtful. 

Jeff S.'s profile image
5 years ago

Excellent service great value fast response 

Lezlee's profile image
5 years ago

My air conditioner wasn’t producing any cold air. We called Home Shield and they said Beaches would call me. Then, I got a text that Beaches would call and they were gonna set up an appointment time. They called me back and I paid Home Shield $75. Beaches replaced a part and they left the part there that they replaced. The unit needed Freon as well. I had to pay them another $80 and I called Home Shield to ask why I had to pay twice. They said that they would look into it and call me back, but they thought that maybe it was ... read more

Dustina's profile image
5 years ago

I'm a Realtor and Home Shield is what they offer with my real estate company. I've submitted claims over the phone and online. I was pretty surprised with the online submission. It went really good. I recently had a claim that Pro Plumbing came out for and it went good. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,469 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.