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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,067 reviews
Kathy's profile image
4 years ago

They have always sent technicians when I have a problem with an appliance. It is usually the next day. No questions asked. Sometimes it takes awhile to get the part, but they call when it arrives and come out the next day. The appliances that have needed repairs are older models, so I expect it to take some time to locate the part. The technicians are very good about keeping the area clean before leaving. 

Business response:

Hi Kathy, We are pleased to hear about your service experience and the technicians that have completed repairs. 

Mark Riserbato's profile image
Mark Riserbato 
4 years ago

Quick response from AHS. Technicians dispatched are very good. 

Ronald Trimer's profile image
Ronald Trimer 
4 years ago

People there are attentive and fast to solving problems 

Business response:

Hi Ronald, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

April's profile image
4 years ago

Responded to and repaired our issues quickly. 

Fred's profile image
4 years ago

Easy to schedule and prompt response and comparable premiums compared to other companies. 

Business response:

Hi Fred, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Sue Ann Komenda's profile image
Sue Ann Komenda 
4 years ago

quickly responsive, easy to use, replacements no matter how old 

Business response:

Hi Sue, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Shirley's profile image
4 years ago

Easy process, I submitted an order, it was confirmed and then was contacted to set an appointment. 

Business response:

Hi Shirley, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Maryann Pilch's profile image
Maryann Pilch 
4 years ago

Efficient, friendly, great customer service! 

Business response:

Hi Maryann, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

V's profile image
4 years ago

They deliver consistent service and contractors. 

Business response:

Hi V, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,067 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.