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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are fair and effective, I appreciate that they try to keep working until the issue is resolved
American Home Shield has done well as prescribed. They fix our appliances or whatever breaks and we pay them 75 bucks and that’s pretty much it. With contractors, over the years you get a few stinkers. We have them back again and sometimes we've asked for a different one. We've figured out how to make it work for us.I noticed one thing, and it's not just American Home Shield. AAA does this, too. We live in Austin, Texas, and they send contractors from far away here, not as bad as AAA though. For example, we'll frequently get... read more
Good service and quick response to problems.
Professionalism and honesty. Prompt service and good work ethic.
When my water heater started not heating, I noticed it was Sunday, so I didn't submit the claim until Monday. When I went online and submitted according to what they asked me, the process was very easy and simple. They told me they would be in touch with me, and they were in touch with me within 24 hours. Hers & His Plumbing contacted me, set the appointment up, and told me when they would be here.The guy was here exactly when they said, which was between 8:00 and 9:00, on Wednesday. He contacted me, said he'd be here by 8:0... read more
When I looked online, American Home Shield was the number one. I got coverage through them and claims submission is quick. Usually once I file a claim, a contractor will call me the next day and they have all been good. When my AC was broken, Advanced Home Services came in. The first time they came, they couldn’t fix it because it was so frozen. They wanted to come back and check to make sure there was no underlying issues and it’s fixed now.
Very friendly and courteous, knowledgeable.
ASAP Appliance Repair came out for our recent claim regarding our appliance issue and they did a great job. The contractor was very good and very knowledgeable. And he did it twice because first, it did not work. He re-ordered and then he came the second time, he installed and now the refrigerator is working. I am very glad that I have American Home Shield. Everything was perfect.
Great customer service. Technician arrived within the scheduled window.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,454 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.