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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,469 reviews
Jo S.'s profile image
5 years ago

Problems are solved immediately, good communication 

David V.'s profile image
5 years ago

They've been responsible to the program offered to me so far. 

Dinah's profile image
5 years ago

I would highly recommend American Home Shield. I used them years ago when I had my other house and I've been pleased with their service. When I bought this house, I knew I needed some type of warranty. They were the first ones that I thought about and I was glad that they were still in business. My service charges have gone up from $45 to $100, but that’s just so many years ago since I've used them. My last claim was for my smoke detectors. I have tall ceilings and they needed to be replaced since they kept beeping. 

Steve's profile image
5 years ago

quick response, water heater went out and fixed in matter of days 

Sarah W.'s profile image
5 years ago

Excellent Service. Communicated each step from start to finish. 

david p.'s profile image
5 years ago

coverage and service are excellent!! they respond quickly, send someone out, and replace broken parts. the preventative services are not very good, but if something breaks they will fix it. 

Josh's profile image
5 years ago

AHS's online portal was very user friendly. It only took me five minutes to submit my claim. The contractor called within eight hours and said that he'd be out the next morning. The blower motor stopped working and he found that it had locked up. He had expedited the part and we were without a blower motor for about four days.He had also looked over the rest of the unit and said that the outside unit and the inside unit don’t match. The coil wasn't right and we had problems. I might have an air-flow issue in the house. The r... read more

Lou s.'s profile image
5 years ago

Very responsive. Got my issues resolved quickly 

Michelle C.'s profile image
5 years ago

Such a stressful few weeks. Both a broken pipe and my dryer died. After a couple of calls American Home Shield had someone scheduled to come out and get everything resolved. Even during a pandemic I was able to get my issues resolved quickly and efficiently. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,469 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.