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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS has always done a great job and they have gotten folks to my house in a very timely manner. I’ve had them for years and they have always contacted me. My experience with them has been carefree and simple. I call them and explain the issue, then they get a tech out. They then send me confirmation and let me know that a tech has been assigned.A couple of weeks ago, Anywhere Plumbing Repair came out. Their contractor was on time, courteous, and friendly. He looked at the heat trap and cleaned it out. He gave me some tips fo... read more
Since the spring, I switched from another home warranty that I got with the house to American Home Shield because I liked the pricing better and because I have a new house and I don’t intend to use the warranty that often or have any catastrophic failures. However, when the refrigerator light had stopped for some reason and it wasn’t working, I notified American Home Shield. Mr. Appliance of Mid America came out the day after and the tech took a look at it, then he decided he needed to order a part which was the main light i... read more
It was a compressor issue and A-US Air Conditioning of Texas came out first to figure out what the problem was. The tech did so immediately but he doesn’t carry the compressor unit on his truck so they had to send another couple of guys out with a truck. They did that a few days later and they did some upgrades. They also had it to code so that was great. All in all, the guys did a super job. There was no problem and the unit now runs really well.This might be the second time we had something done. The first time, we rekeyed... read more
My American Home Shield coverage has been very well. For the most part, I’m pretty happy with the contractors that they have sent out although I've had some issues with other contractors. For a recent claim, Tommy D Appliance Repair came out and I like them. I would recommend them again. Everything has been fine so far with this claim. The refrigerator was delivered yesterday so everything worked out well. I really like my new refrigerator. My old one was in terrible shape. I haven't done the reimbursement part yet though.
If you have American Home Shield and nothing ever breaks down, it feels like you’re spending money for nothing. But when you have a house, things are always breaking down, and that’s what happened. I've been in my house 10 years and there’s gonna be some more stuff that breaks down. Having AHS is very beneficial. My air conditioner and my microwave went out. And eventually, I knew they had to repair the same things and I eventually got a new microwave. But without AHS, I wouldn’t have been able to afford to get those things ... read more
AHS has been able to fix all three of the problems I’ve had, but I can’t say I’m saving any money at this point. The very first call I had would have been kinda expensive. It was also time-consuming. When my water heater quit heating, the contractor had it fixed very quickly. All they had to do was clean off a grille. Apparently it had gotten dust and dirt out there.
Since 2005, I've had American Home Shield and compared to before, submitting a claim online now is a lot easier. It’s great. I can pay right there online and it eliminates the “Give the money to this guy or don’t.” It’s much better than what it used to be. For an issue with my AC, A to Z Electric came out and their tech was nice. He didn’t have the part that he needed so he went and got it. He came back and fixed the AC. It was pretty quick and all was good. The only thing is my fuse box wouldn’t close anymore. It doesn't st... read more
We had a blower motor that was replaced in November, and the gentleman that replaced the blower motor did not hook it up to the AC. When I turned on the air conditioning unit for the first time for this season, the AC unit wouldn’t turn on. That was resolved, but when I turned on my air conditioner again a week later, it froze up, and it was determined that I was low on coolant. The contractor came out again and this last service call was super bogus, when it comes to the coolant, which is so expensive. It’s a $100 a pound a... read more
The kitchen drain was pretty badly clogged and because the dishwasher couldn't drain properly, it was causing the dishwasher to flood. But now, everything is working fine. Gaithersburg Plumbing came out and I knew that the drain would need to be snaked. But they didn't have a long enough snake. The drain runs under the floor for at least 40 feet so they had to go and access the drain from the crawlspace and then start the snake there. Whenever they have to go in the crawlspace, a company also has to have two technicians, and... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,481 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.