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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The contractor was very timely. Everything was done right on time. I didn't get stood up for anything. My air conditioning needed some Freon and the tech put the Freon in and I haven't had any problems. Everything is great so far.
Express Appliance was the contractor that American Home Shield sent out after we made a claim. That went very well. My wife is really strung up about this virus so she asked if the tech, David, had a face mask. He had one. My wife asked him to put some little hospital footies on his shoes too. His face was like, "Huh? Okay." He took his shoes off and put those footies on. I went out and checked everything. We told him what was going on and he checked it all out.David saw what the problem was. He had to order a part. He gave ... read more
The contractor was great, very friendly, professional, and I'd probably use in the future. Unfortunately, it was just a simple fix that I could've done myself so that was my fault. If only they have maybe simple troubleshooting steps, I could've done a better job and saved the contractor some time. Basically, I gave away $100 for something that I could have done easily. It'd be good if I could get some kind of refund, but I'm sure they don't do that.
The contractor was knowledgeable and friendly. He fixed my water heater problem in no time and let me know what the problem was as he worked on it.
My garbage disposal was running water under my sink and then my toilet was leaking water. When I first submitted the claim for the garbage disposal, I did the automated process but it wouldn’t let me add a toilet. It would only let me do the garbage disposal. I didn't wanna do that because I would still call in two separate orders and American Home Shield would charge me two service fees. So I called back American Home Shield to let them know I was putting that on one order since it was the plumbing. They told me that I will... read more
In the three years we've had American Home Shield, they’ve done a good job. Everything that they’ve been providing has been fair. One time, they sent A-US Air Conditioning for my claim and I didn’t have to wait too long. They told me that the fan needed to be replaced. They went to get the new fan, replaced it and everything’s working now.
AHS sent a contractor promptly and covered the costs, after service call fee, with no questions asked. It was nice to work with a company that actually does what it says it will! Highly recommended!!!!
AHS has done everything they said they were gonna do. I’ve been with them for a couple of years and like their claims representatives. The contractor they sent for my stove did a good job. I’d have all the knobs turned off on the top for the burners, but the stove would turn on. I was worried about my house catching on fire when I’m outside. I thought they were gonna replace the whole stove, but they didn’t. They replaced the control panel on the bottom. They were quick and came out there a lot faster than I thought they wou... read more
I’ve been pleased with AHS. When my refrigerator and freezer were not cooling, I logged on to AHS and opened a claim. The website was easy. I got a text message that said who the contractor would be. Then within a day or two, Stephen’s called me and scheduled an appointment to come out and fix it.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,481 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.