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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience, so far, has been a pleasant one. I called American Home Shield and I told them that the system comes on but cool air would not come out. They sent me someone, the person came and he was professional. He said that there was an issue with the compressor and then he fixed that. He then turned the unit on, and it was working.
I have been impressed with the people that AHS has sent out. I have had friendly and knowledgeable people. Last year, we had a mini-refrigerator go out and I had been kinda frustrated. It is still not resolved. They said that I needed a new one, but they would not get it for me. They said that I needed to find one and then they would reimburse me. I've kind of shelved that and haven't followed up on it. When I call them about it, they said that there was no limit and that doesn’t matter if I wait a couple of years. They've g... read more
My air conditioner wasn't cooling one time and I called American Home Shield. Their rep was knowledgeable and had a good personality. Upon submitting the claim online, I set the appointment up with their contractor, Comfort First Heating & Cooling and their tech showed up within five minutes. The tech's professionalism was very good. However, he said that my system had a slow leak of Freon. I told him to find it and fix it as the claim is costing me 400 dollars out of my pocket. He said that would take too long. He said he c... read more
I have American Home Shield on two properties and I've been with them for 20 years or longer. Anytime I’ve had difficulties at home that seemed to be pretty major, I’d give them a call and they’d be right out there within 24 to 48 hours. One time I had one issue out here in Cartersville with the gentleman that came out that was sort of abrasive and didn’t seem to know what he was doing. I told AHS and that was the last I’ve heard of him. Then recently, Mr. Appliance came out in Douglasville and they were great. All in all, I... read more
I am pleased with the service of AHS! Agents are alway friend and professionals!
Adam's was fabulous and took care of everything. The tech did a great job. I’m leaving my current condo and I’m probably gonna have Home Shield to my new place.
American Home Shield had been immediately responsive to my calls whenever I have had repairable issues at my home. I have especially appreciated that AHS that the representatives have files to identify efficient technicians in the local area to resolve the problems.
Matt’s Plumbing did the garbage disposal and it went perfectly. Everything was done professionally, the garbage disposal works fantastic and has no leaks so the tech gets an A from me. I liked him.
The outdoor AC unit went out and we requested service online. Cote's Mechanical was out the next day and they were very good to deal with. They had to order a new unit and come back and they were wonderful during the installation. Home Shield has been great to work with.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,517 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.