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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 customer service. it worth the money.
Business response:
Hi Girgris, We appreciate your feedback and hope you continue to enjoy!
Quality of Service and great customer service.
Business response:
Hi Hernandez, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
We have used American Home Shield over the years in several homes. The response time is usually next day (we never had a real emergency like a broken water pipe or no heat in winter), but judging by their conscientiousness I believe they would come same-day. They send out another contractor if the job was not fixed the first time, or if it recurs.
Always Prompt on their response and they do what the warranty says and covers
Business response:
Hi S. Sutton, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Took little over 3 months to fix my oven
Business response:
Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.
Because they are relieable and timely about getting your problem handel
Business response:
Hi Elmer, We are pleased to hear about the repairs completed in a timely manner.
It took almost 2 weeks to get the item installed but after installed unit worked very well
My experiences with American Home Shield have been very positive. I especially like their prompt response, the quality of the appliances, and professionalism of the technicians.
Business response:
Hi Truesdell, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Slow responses for service calls. Not negotiable for replacement of broken items.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,098 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.