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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,106 reviews
Berta González-Harper's profile image
Berta González-Harper 
5 years ago

Things have vastly improved since the last time I had to call American Home Shield for service, thank goodness. That time it took days to get some one to come out, and weeks to get the part and repair my refrigerator, I was not happy. This time Plumber and Electrician were dispatched the same day that I called for service. Each repair person called promptly and arrived as promised. Repairs were made and items checked to make sure all was working before they left. I am very happy with the dispatch and service technicians resp... read more

Business response:

Hi Berta, Your feedback is more than appreciated and we are pleased to hear about the repairs that were completed! 

Cathy Vano's profile image
Cathy Vano 
5 years ago

Always quick with quality repair services 

Business response:

Hi Cathy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Phillip's profile image
5 years ago

They fix it or replace it. Period! Everytime we called. My stuff was fixed.Most people they send over, know what they are doing. 

Business response:

Hi Phillip, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Duncan Siler's profile image
Duncan Siler 
5 years ago

Quick resonce time when serviceses are being requsted. 

Business response:

Hi Duncan, thanks so much for your positive feedback. We’re so glad that we were able to service your home in a timely manner. 

Stephen L Phillips's profile image
Stephen L Phillips 
5 years ago

AHS has always performed exactly as advertised. My family is a long, long-time subscriber. We wouldn't go without it. 

Business response:

Hi Stephen, Your patronage to American Home Shield is more than appreciated! We are pleased to hear that you have enjoyed the warranty and contractors that we provide. 

Kelly's profile image
5 years ago

We have had AHS contract for over a year. This was the second time within the last two months we have had to use our warranty. AHS was great. They notified the contractor and we received a call within a few hours with the scheduled date and time they would be here. Both times, the contractor was here when he said he would be here. Both times, he fixed the issue within an hour. The contractor was very professional and knowledgeable. Purchasing the home warranty is the best thing we have ever done. 

Business response:

Hi Kelly, I am pleased to hear about your AHS experience and the service that has been provided. We strive to make every experience a great one! 

Steven swanson's profile image
Steven swanson 
5 years ago

Made one call regarding our washing machine and an appointment was made. Tech showed up on time, had the repair part and was finished within an hour. 

Business response:

Hi Steven, Your AHS feedback is more than appreciated and I hope you continue to enjoy the warranty! 

Pauline Walton's profile image
Pauline Walton 
5 years ago

Good, timely service. Good service tech. 

Business response:

Good morning Pauline, I am pleased to hear about your service experience with American Home Shield. I hope you continue to enjoy the technicians we provide. 

Tori's profile image
5 years ago

It was a quick response this time. They reached out to make sure I was contacted. 

Business response:

Hi Tori, Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,106 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.