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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,109 reviews
Ana Sedler's profile image
Ana Sedler 
5 years ago

Good results for your money They come fast to do your repairs 

Business response:

Hi Ana, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Leah Washington's profile image
Leah Washington 
5 years ago

Getting immediate service that fitted my schedule and my concerns were met. 

Business response:

Hi Leah, I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. It is always great news to hear about the repairs that are completed in a timely manner. 

Pool's profile image
5 years ago

They kept me up to date on progress of scheduling for repair. 

Business response:

Hi Pool, We are glad to hear that you have enjoyed AHS and the customer service updates that we provide. 

Kevin Veitia's profile image
Kevin Veitia 
5 years ago

To many patch jobs, instead of replacing he item. 

Business response:

Hi Kevin, Thank you for providing your feedback and letting us know about this issue. I would be glad to speak with you and discuss your experience. 

Shannon Eades Juan Rodriguez's profile image
Shannon Eades Juan Rodriguez 
5 years ago

Very professional courteous and got the job done quickly 

Business response:

Hi Shannon, we're happy to see that you had a 5-Star experience at American Home Shield. Thanks for sharing! 

Jacqueline Upshaw's profile image
Jacqueline Upshaw 
5 years ago

Great and quick service. I like that this insurance can be used for multiple appliances. 

Business response:

Hi Jacqueline, Thanks so much for sharing your experience with us. We hope to service you again soon. 

Janice Tucker's profile image
Janice Tucker 
5 years ago

The system is easy to use; the work is always with professionals and efficient; and I like the terms of the contract. I have been with them for many years, and I have never been disappointed. 

Business response:

Good morning Janice, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Charlie's profile image
5 years ago

Just before Christmas, our washing machine started making a horrible noise, so we contacted American Home Shield. They set up a service request in a timely manner. Once it was diagnosed that the washer would have to be replaced, they were very responsive and gave us several options for a replacement. Once we made a decision on the washer, they had it delivered and installed quickly. And this was during the holiday’s, so we were not expecting the speed at which it was handled. Very happy customers. 

Business response:

Hi Charlie, Your feedback is more than appreciated and I hope you continue to enjoy your American Home Shield warranty coverage! 

jocelyn weston's profile image
jocelyn weston 
5 years ago

very reliable . i have a customer with AHS for many years. 

Business response:

Hi Jocelyn, We appreciate your patronage over the years! Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,109 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.