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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,106 reviews
Peter Redweik's profile image
Peter Redweik 
5 years ago

Cost effective, responsive, timely, uses local business when available 

Business response:

Hi Peter, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Gayle L Mandley's profile image
Gayle L Mandley 
5 years ago

American Home Shield (AHS) is the best home warranty I have ever used. They always act promptly on any requests for service and have the best companies providing any needed service. I have had to use AHS several times to include issues with plumbing, heating, and AC. This company is awesome! 

Business response:

Hi Gayle, I am glad to hear about your most recent American Home Shield claim and the air conditioner that was repaired. I hope you continue to enjoy the contractors that AHS provides. 

Jose Ruiz's profile image
Jose Ruiz 
5 years ago

Great coverage, and their contractors are great businesses 

Business response:

Good morning Jose, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy the coverage we provide! 

Cletus Smith's profile image
Cletus Smith 
5 years ago

Fast service took care of the problem with out to long of a wait time. They did good !! 

Business response:

Cletus, Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day. 

Sherryl Young's profile image
Sherryl Young 
5 years ago

Have used the warranty five times and out of those five times, the company sent service men who corrected the issue, except one time 

Business response:

Hi Sherryl, I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides. 

hancock's profile image
5 years ago

American Home Shield has always gotten my problems taken care of.. The only drawback is the wait for products to be replaced. 

Business response:

Hi Hancock, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Melissa's profile image
5 years ago

I have had American Home Shield going on 3 years. Luckily I have only had to make a claim twice but it has been the easiest process. I can make a claim online and within 30 minutes I have someone calling to schedule to come out to look at whatever it is I need looked at. Very happy with the service and companies they choose to provide services. 

Business response:

Hi Melissa, Your patronage is more than appreciated and we hope you continue to enjoy your American Home Shield warranty! 

Erika Danielle Robinson, Esq.'s profile image
Erika Danielle Robinson, Esq. 
5 years ago

The service person was amazing. He clearly explained what needed to be done and offered helpful advice on what to do with other issues going forward. I would definitely use the service again!! He also showed up in PPE which I greatly appreciated. 

Business response:

Good morning Erika, We are so grateful for your kind words. Thanks for sharing your American Home Shield experience with us! We hope you continue to enjoy AHS and the contractors we provide! 

Melissa Schultz's profile image
Melissa Schultz 
5 years ago

Quick and easy. Excellent service partners Have used them on three different occasions in two different homes 

Business response:

Good afternoon Melissa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide your homes. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,106 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.