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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,106 reviews
Rick Page's profile image
Rick Page 
7 years ago

First class repair operators. Customer service top notch. Always courteous and helpful. Best in its class for price and service 

Misty Madsen's profile image
Misty Madsen 
7 years ago

It is hit or miss with AHS and the contractors they supply. I have had AHS for multiple properties and had to utilize them for multiple types of issues. The customer service has gone down over the years. I will say that it is an affordable option for a home warranty. Some of the contractors are great and some are not. We have had mixed experiences with the contractors dispatched for our issues. Some are straight up shady and do questionable repairs. Most of the service is just band-aiding the problems and not truly fixing th... read more

Cynthia Weisser's profile image
Cynthia Weisser 
7 years ago

We have had AHS for several years. We have had several appliances serviced in our home...dryer, washer, fridge, stove, microwave and bathroom exhaust. AHSwas awesome to work with and the companies they sent were easy to work with. Our microwave stopped working recently and couldn't be fixed. All I needed to do was go to the approved website and pick one. AHS set up for installation. Very easy. All this was done under one deductible that I paid for the original service call. Would recommend AHS. 

Rich Hill's profile image
Rich Hill 
7 years ago

Have been with American Home Shield for several years. I have always been very impressed with their customer service and the contractors timeliness and professionalism. I refer AHS to my neighbors and friends. A friend referred me to AHS. 

Chris Ferrell's profile image
Chris Ferrell 
7 years ago

Great company, I have used him for several years now. They provide excellent coverage and will fix anything covered on the warranty with no questions asked. I have use them for several large items in my home to include my entire HVAC system and they water heater. Both for a place with only paying the deductible. They use reputable contractors to do the service calls. The only complaint I have is the few times I have needed to call it has been a 30 to 45 minute wait. Fortunately all your service calls and work orders can be d... read more

Toni Nelson's profile image
Toni Nelson 
7 years ago

American Home Shield it's easy to put in a claim for broken stuff. The website is user-friendly. They do what they say immediately you get a return email with the information of the contractor coming out and the contractor called you the next day and set up an appointment it's worth every penny you pay. The fee they charge very reasonable. I have saved a lot of money using this warranty service 

Leonard Williams's profile image
Leonard Williams 
7 years ago

American Home Shield is a wonderful company to deal with . They do not keep you hanging. When scheduling appt. with serviceman - they were always prompt, and knowledgeable and got the job done without wasting a lot of time. You rock American Home Shield. 

Donna Mayfield's profile image
Donna Mayfield 
7 years ago

American Home Shield was recommended to us by a friend. We contacted the company and found that it was just what we needed to make our life easier as landlords of a condo we were leasing out at the time. They're a great company. I've been with them for almost four years now. 

Henry Hyde's profile image
Henry Hyde 
7 years ago

The repair people knew what they were doing. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,106 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.