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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,640 reviews
DORIS's profile image
a year ago

It was good, the only problem I have is I am hard of hearing and sometimes talking with someone with a strong accent make it hard for me to understand what they are saying. Otherwise it was good to go. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Steve Husted's profile image
Steve Husted 
a year ago

It would be nice if AHS was more involved we are the customer they make no effort to reach out ever.. follow up to see how everything is going. If happy with results if we need anything Nothing no effort I had to call 6 times in a day to get help and to see next steps and what to expect no communication at all.. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

LARRY's profile image
a year ago

Price increase recently was too great in my opinion 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

TERRY's profile image
a year ago

They are quick to handle a claim and make every effort to make it right. A great company 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Ella Russell's profile image
Ella Russell 
a year ago

I like the response time for scheduling and providing services 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Claire Goodis-Baker's profile image
Claire Goodis-Baker 
a year ago

Efficient and effective. The only way it could have been better is if the repair guy had the broken part in his truck. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

WILLIAM's profile image
a year ago

They provide service anytime I have needed it 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jimmy C's profile image
a year ago

Was very responsive in finding a partnered vendor to execute the work. Very happy with the communication and the work for the assigned partner. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ivory Perry III's profile image
Ivory Perry III 
a year ago

Fast service. Saved me a lot of out-of-pocket expenses. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,640 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.