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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,841 reviews
Darnell Bradley's profile image
Darnell Bradley 
2 years ago

was not clear with what was to happen with the repair 

Lori Reese's profile image
Lori Reese 
2 years ago

TImely and immediate response, and professionalism 

Business response:

Hi Lori, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

WILLIAM's profile image
WILLIAM 
2 years ago

Availability and responsiveness. The companies that came out to assist did their jobs and I was pleased with the results. 

Business response:

Hi William, We appreciate your feedback and hope you continue to enjoy American Home Shield and the coverage we provide! 

Jan Southern's profile image
Jan Southern 
2 years ago

They are very quick to respond and send out great vendors 

Business response:

Your feedback is greatly appreciated. 

Brian McLean's profile image
Brian McLean 
2 years ago

Customer service is exceptional. The company used for my most recent service was by far the best company ever provided by American Home Shield. 

Business response:

Hi Brian, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Ralph Cherry's profile image
Ralph Cherry 
2 years ago

AHS is professional, has been responsive, timely, service providers have been excellent. 

Business response:

Hi Ralph, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Kirsten Kelly's profile image
Kirsten Kelly 
2 years ago

Because there was no information about parts of a service that were not covered until after it had been performed. I only found out I had a bill due to the service provider for an uncovers part of a covered service call when I logged into the app a few weeks later 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Pat Foster's profile image
Pat Foster 
2 years ago

Have been able to complete services as requested 

Business response:

We're glad to hear your experience went well. 

C. J. Hancock's profile image
C. J. Hancock 
2 years ago

It shouldn't take as much time to resolve the issues of replacing a refrigerator. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. And we are working diligently to improve the overall experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,841 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.