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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Guy was thorough, found the problem and resolved it
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Very responsive and professional. Thanks
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
It’s a great service but prices go up every year. They are quick to respond and to get a service out to you, sometimes they don’t cover what they say but overall I’m pleased with the service.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Other than already receiving this email and responding to it AND providing feedback on the contractor itself I would say the product is sound and fine however your email marketing needs improvement to prevent spamming those who have already taken the time to fulfill your request. A simple thank you would be appreciated over an email asking for something already provided. Please check your tech, you have bugs.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Nice enough, but the price is a bit high for the service. They could be more proactive by giving tips on how to take care of your home. I don't know that I'll be renewing with them.
Business response:
Hi Cam, American Home Shield appreciates you sharing your feedback about your experience. We would be glad to speak with you to assist with a resolution to the issues that occurred.
Every time I called for service.i had no problem.they took my complaint, connected me with the right company.they came out , either they was able to fix my problem or they replaced the appliances.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
There needs to be better customer service. Mainly there needs to be agents stateside who can be understood.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Member of AHS over 25 years, love the company but notice over the years that some of the contractors has been less then professional (7 - 10 wait before responding) & poor craftsmanship/quality of work (Bissett plumbing came 3 times for the same problem (leak in my bathroom & never corrected the leak), finally paid out of pocket for a plumber to come fix the problem...the 1st time.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
We live in West Texas. It’s HOT in the summer! American Home Shield offered a no deductible A/C check. Arctic Air came out and made sure our system was ready. The entire process was so seamless and positive that I have been encouraging my friends to get coverage with American Home Shield for peace of mind.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,640 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.