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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,968 reviews
Gary Ware's profile image
Gary Ware 
3 years ago

American home shield is a pain to deal with and takes forever to get most things fixed because they don’t have good contractors but it usually does get fixed. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jon Schroeder's profile image
Jon Schroeder 
3 years ago

Great program and would highly reccomend. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Heath Thomas's profile image
Heath Thomas 
3 years ago

Commitment towards fulfilling customer requirements. 

Business response:

Thanks for letting us know everything is working out for you! 

Dorothy Padron's profile image
Dorothy Padron 
3 years ago

They promptly respond to my service requests and keep me informed every step of the way. 

Business response:

We're glad to hear your experience went well. 

John's profile image
John 
3 years ago

Fast ontime service. Addressed the problem quickly. They were in and out in 15min in this case 

Business response:

Hi John, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Susan Ward's profile image
Susan Ward 
3 years ago

24hrs after call for AC probs, service mechanic responded to our home and repaired problem. Good communication, great outcome 

Business response:

Thanks for sharing your positive feedback. 

Saly M.'s profile image
Saly M. 
3 years ago

Customer service is excellent. It may take time to wait for the tech person but it's worth it. 

Business response:

We're glad to hear your experience went well. 

Joan L Hildenbrand's profile image
Joan L Hildenbrand 
3 years ago

It all depends on the contractor. Some are good and others not so good. 

Business response:

Hi Joan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

DAI's profile image
DAI 
3 years ago

My refrigerator stops producing cold air. AHS sent a contractor out, diagnosed the problem, order the parts once he got the approval and was able to fix the issue. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,968 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.