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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,641 reviews
Abhaya M. Dandekar's profile image
Abhaya M. Dandekar 
a year ago

Not all things are covered fully. Some things are and when they are it is great like our pool pumps were fixed to our satisfaction. But we had problems with our regregerator and they did not cover an under the counter refrigerator, even though a refrigerator is on our warranty list. Not sure how how things are chosen to be covered or not. They were unable to fix our washer and drier, finally, they said that they could not. We had to buy a new washer and drier. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Juia's profile image
a year ago

I give them three stars because I've been with them between 16 -18 years and the prices are steady going up and the service is not as good and the customer seems to be paying out way more. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Dan Hoyt's profile image
a year ago

The Whole Process Went Soo Smoothly! Just Like It’s Supposed To From Start To Finish!! I Placed The Call, Tech Showed Up, 1 Week Later Our Fridge Was Working Like A Charm!! Very Happy! 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jeffrey Gonzales's profile image
Jeffrey Gonzales 
a year ago

Fair and has been there for my needs when an issue has occurred 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

CASSANDRA's profile image
CASSANDRA 
a year ago

i LIKE THE FACT THAT ANY REPAIRS I NEED ALL I HAVE TO DO IS CALL AND ITS ALL TALING CARE OF 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

HELENE STOCK's profile image
HELENE STOCK 
a year ago

Liked the response to my service requests. And the companies that serviced the problems have been great. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

WILLIAM's profile image
a year ago

Good if you own a home and want to save money 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Michael D's profile image
Michael D 
a year ago

I have had good luck with American Home Shield on service calls. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

MARIANNE's profile image
a year ago

Came out quickly and were able to fix the problem within an hour 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,641 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.