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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,842 reviews
DENNIS's profile image
DENNIS 
2 years ago

Orange Mountain was very quick and good service. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

JESSICA's profile image
JESSICA 
2 years ago

Easy to use, very responsive and good coverage. 

Business response:

Hi Jessica, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Yolanda Holmes's profile image
Yolanda Holmes 
2 years ago

Problem found in 15 minutes. Explain to me unit is old and these thinks happen. 

Business response:

Thanks for letting us know everything is working out for you! 

William crawford's profile image
William crawford 
2 years ago

this item was fixed promptly and the first time 

Business response:

Hi William, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Aleshia Gordon's profile image
Aleshia Gordon 
2 years ago

Refrigerator stopped cooling. Service call immediately next day. AHS let me know it had to be replaced and a new one was immediately ordered and installed. 

Business response:

We're glad to hear your experience went well. 

Rachel R Eagen's profile image
Rachel R Eagen 
2 years ago

They are okay. I have had equal good and bad experiences over the years of using them. They attempt to get out of paying on the policy with loopholes and if you don't know enough, you can lose your money. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Milagros Franqui's profile image
Milagros Franqui 
2 years ago

The warranty companies should rate the companies they sent out. A lot of these companies attempt tell you that you need a different repair and that the warranty company doesn't cover it and you have to pay out of pocket. I have been a loyal customer for many years and have encountered many different experiences. this happens quite often, leaving the consumer with no solutions. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Christopher Schiemer's profile image
Christopher Schiemer 
2 years ago

Individual was on time and completed the job. He did what he said he would do. Wonderful young man. Knew the business. 

Business response:

Hi Christopher, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Rod Schroder's profile image
Rod Schroder 
2 years ago

All the representatives are courteous and helpful. However, there must be a communication gap in contacting the contractors. It took 6 tries to send the right contractor to fix my air-conditioner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,842 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.