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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,641 reviews
DAWN's profile image
a year ago

We have utilized American Home Shield for a couple of items and overall have been very satisfied with the service and outcomes of the work done. Wish they would have more tradesmen from the local area, but those that have come to service our account have done good work. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Allen Moreno's profile image
Allen Moreno 
a year ago

They do what they say would do - take care of your appliances. Period. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

lonnie johnson's profile image
lonnie johnson 
a year ago

I love the whole overall service and professionalism, and the attention to detail concerning my situation 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jeffrey Brockman's profile image
Jeffrey Brockman 
a year ago

When I joined in 1995, I paid $300/year, and service calls were $25. I'm paying three times that now! I have usually received pretty good service, as long as they don't send inexperienced technicians. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Diane Combis's profile image
Diane Combis 
a year ago

I have used American Home Shield for many years. Their customer service is all and more they say they offer! They stand by all their claims from beginning to completion. They send top quality companies for repairs. I have never had a complaint with any service that needed repair. I would recommend AHS to any member of my family! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

COURTNI's profile image
a year ago

Overall all claims were completed successfully, though sometimes the communication (or miscommunication) between AHS and the contractors slowed down processes. The monthly cost rose too high for me to continue using AHS, but otherwise I had few complaints. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

JANET's profile image
a year ago

My refrigerator was repaired and all is good. I was pleased with the service I received. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Anna Erwin's profile image
Anna Erwin 
a year ago

I requested a repair for my air conditioner and I was able to schedule an appointment the next day. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Inez Magana's profile image
Inez Magana 
a year ago

It helps a lot when I need a repair .they provide good service, thank you 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,641 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.