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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,841 reviews
Kiyou's profile image
Kiyou 
2 years ago

All work orders submitted where addressed in a very timely manner. All services provided were from outstanding professionals. 

Business response:

Hi Kiyou, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

No thanks's profile image
No thanks 
2 years ago

Sending repair vendors are very timely, no issues with vendors. However, I feel AHS should pay more on freon for air conditioner 

Business response:

Thanks for letting us know everything is working out for you! 

Corey Wooden's profile image
Corey Wooden 
2 years ago

The service on our refrigerator was fast and efficient. The technician knew exactly what the problem was and fixed it to perfection. No issues since. 

Business response:

Hi Corey, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Phyllis Jenks's profile image
Phyllis Jenks 
2 years ago

When something broke it's quick easy and painless to get the process started on your repair 

Business response:

Hi Phyllis, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Lavista Kimbro's profile image
Lavista Kimbro 
2 years ago

Very efficient in finding the problem and taking care of it. 

Business response:

Hi Lavista, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Sharon Theresa Verbeck's profile image
Sharon Theresa Verbeck 
2 years ago

AHS has been responsive and timely when dealing with issues in our recently purchased home. 

Business response:

Hi Sharon, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Craig Winterhalder's profile image
Craig Winterhalder 
2 years ago

Value on the pricing but the time it takes to fix things is incredibly slow. 

Business response:

Hi Craig, Thank you for brining the concerns to our attention. We would be glad to speak with you. 

MARGARET E BROWNLIE's profile image
MARGARET E BROWNLIE 
2 years ago

Overall satisfied. Some bumps in the road recently .. vendors not responding quickly 

Business response:

Hi Margaret, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

john singler's profile image
john singler 
2 years ago

The service was used once; I am awaiting payment. If they do pay as they say, it would be five stars 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,841 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.