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American Home Shield

4.0
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0147,693 reviews
Tayhlia Fuller-Bey's profile image
Tayhlia Fuller-Bey 
2 years ago

The contractor was great and they always are. The customer service for AMS is not very good. I get a script answer and the language barrier makes it even more frustrating when you are trying to get heat or air. It took way too long and too many calls for service 

KELLY's profile image
2 years ago

I have used my AHS plan several times within the past 3.5 years and I have never been disappointed with the quality of their repair vendors. AHS makes it very easy to report a claim, they are super responsive and their communication is great because they provide you with updates, advise who will be contacting you and coming to your home to complete the repair. The plan is comprehensive and affordable! 

Steve's profile image
2 years ago

This is a terrific service! We bought an older home last March. We have used the service numerous times for various needs. They have ALWAYS delivered. Best investment ever! 

Jonathan Carter's profile image
Jonathan Carter 
2 years ago

Quick initial response and good staff. Technician was competent and timely. 

Catherine Gruen's profile image
Catherine Gruen 
2 years ago

We use AHS for our two homes. It is extremely helpful for our vacation home as it is remote and so helpful to have AHS to call for issues! They have been great! 

Andrew Lara's profile image
Andrew Lara 
2 years ago

Always take care of issues we called about 

Danielle's profile image
2 years ago

I’ve only had to contact them once, but my issue was handled quickly and service was great! 

Victoria Finlay's profile image
Victoria Finlay 
2 years ago

American Home Shield is great, knowing I just have to log an issue and they'll send someone out to look at it is such a relief when there's a million other things to juggle in life. My most recent experience has not been that great. Our oven has been giving us issues preheating so we requested service in February. The first guy to come out did the best he could by himself and said he'd have to come back with someone else to help him so we rescheduled. The day he was supposed to come back a different man showed up and he was ... read more

Leah Marie's profile image
Leah Marie 
2 years ago

I like the coverage they offer. If they can't fix it they replace it 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4 star rating with 147,693 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.