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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Professionalism of the individual and always getting things fix.
Business response:
Your feedback is greatly appreciated.
The ease of being able to place a service request online.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I had trouble with my refrigerator freezer he tried to fix it was not fixable and they replaced it with no problems
Business response:
Hi Barbara, We appreciate your feedback and hope you continue to enjoy the coverage AHS has provided!
I made one call to AHS and they did not hesitate. They acted on our request for service & in no time, we got help with the service that we needed.
Business response:
We're glad to hear your experience went well.
My experience was excellent, when I first called the response was quick. I did not wait for any long period of time.
Business response:
Hi Steve, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
The initial setup call I was on hold for 20 minutes and when a representative answered and said it would take a month for anyone to come to my home. She placed me on hold and the call disconnected. I did not receive a call back so I called back and waited a second time to speak with someone. The second representative was great and schedule me for the next week. The contractor identified my issue, ordered the parts, and returned to repair my refrigerator.
Business response:
Thanks for sharing your positive feedback.
the contratorss they use are great and I would use the specific contractor if I needed help with something not covered by AHS My only problem with them is the response time from reporting the problem and the amount of timeit took to get an appliance repair service to come out. The service companies were great. Maybe they should get more service companies for my area
Business response:
Hi Linda, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
The service appointment was done quickly. The contractor was on time, professional, and very knowledgeable. He resolved my problem quickly and efficiently. It was a pleasure doing business with him, and I would highly recommend him for future jobs.
Business response:
Hi Ilana, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Ease of contact. Quick, efficient, courteous service. Fixed the problem.
Business response:
Janis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,884 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.