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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When my policy renewed, it was significantly higher than the prior year and I called to cancel. I was offered a retention incentive that reduced my overall annual expense to the same amount as the prior year. However, I just checked my account and none of the promised adjustments were made; the most recently payment is still the same, higher amount. I liked my service until this issue came up. I am now considering cancelling my policy. I hope I can get it resolved soon but it will take more time out of my day to connect with... read more
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall customer experience.
They were fast with getting me help and my ac problem was solved that day, I highly recommend American shield. I'll always use this company
Business response:
Hi Kim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
I've been with AHS 20 years. I don't use it much, but when I need them, they almost always come through. I think they are very fair and recommend AHS all the time.
Business response:
Hi Pamela, Your patronage over the past 20 years is more than appreciated! We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
When I had an issue they were very professional and I didn't have to wait for them to connect me to the company that would be taking care of the problem.
Business response:
Your feedback is greatly appreciated.
AHS is convenient and sends out quality professionals every time.
Business response:
Your feedback is greatly appreciated.
I had a good customer service experience when I was getting a quote. They explained everything well where I could understand. Everything has been affordable and fast also. I now have services with them and don’t plan to switch
Business response:
Hi Abby, I would like to thank you for your feedback to American Home Shield. We hope you continue to enjoy AHS and the coverage that we provide to ease the stress of home repairs.
Very timely response to our issues with our furnace
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Good customer service. Timely response & good follow-up. Contractor's we're professional, polite and courteous. Got the job done in a reasonable amount of time.
Business response:
Your feedback is greatly appreciated.
AHS pretty much covered for my appliances! Only thing is that some of the labor fee wasn't covered, it's still cost a bit there. If AHS can deal with the contractors and have those fees down. It'll be even better!!!
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,875 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.